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Holiday Inn Express & Suites San Pablo - Richmond Area

2525 San Pablo Dam Road , San Pablo, California 94806

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 658 reviews
88%
Recommend This Property

Ratings Breakdown

658reviews

  • 5 Stars
    433
  • 4 Stars
    106
  • 3 Stars
    51
  • 2 Stars
    31
  • 1 Stars
    37

Nice Suite

By

November 06, 2019

I had a great stay, given the location, the room was excellent

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great place and service

By

November 03, 2019

platinumelite

Nice room and clean environment. Excellent breakfast.
Strongly recommend.Thanks.

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Diferencias

By

October 30, 2019

La estadía fue fabulosa, relajante y sin ningún problema, cubría las expectativas que yo requería, para mi fue un lugar encantado dentro de la ciudad. Donde se encuentra un príncipe y una princesa.

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Ultimate Poor Service

By

October 30, 2019

My initial stay was Thursday- Monday, from Monday through Saturday I added a day every day through Friday in which my Service became non existent. Every evening I would return to the hotel dusty dirty and request extra face towels so that I could shower at night and in the morning. Never was the request met and on my last day I only received one face towel no soap lotion or any service. I was there to clean out my Aunts Estate and was met with horrible service. I will never ever stay at this location ever again. Kitchen staff was the worst very messy as far as running to front desk staff with mess, cleaning Team would not leave extra face towels every morning every evening. Half of the front desk was awesome

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Decent room but no privacy

By

October 28, 2019

The night front desk staff were horrible and intruded in room beyond do not disturb multiple times while in middle of sex.

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Outstanding hotel

By

October 23, 2019

club

Really enjoyed my stay here - clean, economic, safe, friendly staff and very good breakfast!

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Great Service

By

October 21, 2019

club

I feel right at home. The customer service was great. The staff was friendly. The only regret was no swimming pool. All else was great.

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Excellent

By

October 20, 2019

Everything was good or even Excellent.
The only con was that the receptionist in the evening and night of the 14/10 were not professional dealing with the reward point program but it was corrected very effitiently with the 15/10/2019 receptionist.(unfortuntly i don't have names)

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Great place to stay!

By

October 15, 2019

club

We had a great experience! From start to finish, employees made you feel welcome. Room was very comfortable and clean. Breakfast was amazing! Staff was very attentive. Close to food choices and shopping. Easy access to freeway. Will stay there again when we are in the area.

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Good value with an alright facility

By

October 14, 2019

club

Great service, quiet and clean room, comfy bed, no variation on breakfast, and outdated gym.

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Clean and comfortable

By

October 09, 2019

I stay here frequently for work. The staff always meets and exceeds my expectations. Dtaff is great. Rooms are clean and comfortable.

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The bed are so comfortable and pretty clean.

By

October 09, 2019

club

I had a good experience in this hotel with the staff, the rooms, the food, clean area etc.. moreover I felt secure in many ways include the parking lot.

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