Very clean, friendly staff and good size rooms, comfortable beds[Less]
Close to Motorway and very comfortable
I found this hotel to be a higher standard than the hotels I regularly use. I will certainly use this hotel again.[Less]
Good customer service
A good hotel that provides everything to the standard required and have pleasant staff who are willing to help.[Less]
front desk girls very good helpful pleasant cheerful friendly[Less]
Good stay for 1 night
All is ok, reception, people, room, bathroom, bed quality etc.
Only a pitty that the dinner food is not that great.[Less]
Great service and comfortable stay
I stayed for one night and was surprised at the level of service I received. The check in was friendly and efficient and i was encouraged to sign up to the rewards programme, but not in a pushy way.[More] The benefits were explained in a straightforward fashion and the 10% saving on food and a free drink certainly helped! The room was spacious and the beds were comfy and the food was delivered quickly for dinner. The breakfast was excellent, with plenty of choice and good value. I would stay again.[Less]
Very friendly staff
low score only given for comfort, as I was given a twin room as all doubles were fully booked[Less]
A very pleasant stay
Mr B and I attended a function in Cloisters. The food was attractive and hot and served quickly and expertly by the staff. It was nice to have hot plates. We were very well looked after. We decided[More] to stay the night and found our room to be comfortable, clean and attractive. The housekeeper was very kind and gave us some extra milk and tea. Nothing was too much trouble. The breakfast was delicious and there was a very good range of hot and cold dishes. (The plates were also hot again- so well done again to the catering staff). We have stayed at this hotel once before about 10 months ago. We were not disappointed on this occasion either. I really love this hotel and the lovely staff. While we were there there a fire alarm went off and the staff were very quick to respond. I was quite impressed. I noticed that the garden near the entrance was well attended and very neat. Thank you for a lovely stay. We will see you very soon.[Less]
GREAT LOCATION AND WELL LOOKED AFTER.
By JOHN B D.
WE HAVE STAYED AT THIS HOTEL MANY TIMES IN THE PAST AND HAVE YET TO BE DISAPPOINTED WITH THE QUALITY OF CARE AND THE EASY APPROACH OF STAFF ON DEALING WITH ANY REQUESTS THAT WE HAVE MADE..WE VALUE[More] THEIR GOOD HUMOUR AND ATTENTION TO DETAIL AT ALL TIMES IRRESPECTIVE OF TIME.[Less]