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Rated 3.4 out of 5 by 257 reviewers.
Rated 3.0 out of 5.0 by Dated property The staff were great but the property needs a major renovation. There are multiple better Holiday Inns a short distance away and we moved to another property after one night here. 18 December 2014
Rated 1.0 out of 5.0 by Disappointing Very Disappointed at the cleanliness of our hotel, it was hot, the elevator was broke resulting in a very, very long walk to our room and the room was disgusting. There was a dirty hotel hanging from the back door, hair on the floor, missing towels and zero toilet paper. It was as if the bathroom wasn't even cleaned. The hotel room itself wasn't vacuumed and the room was hot and stuffy. Not up to Holiday Inn standards, more like a cheap dingy spring break hotel room. They're clearly not banking on return customers so quality isn't a concern. Just very disappointing for the cost. 11 December 2014
Rated 4.0 out of 5.0 by guest service in bar was great hotel was in a fair location/ shtuttle was not as avaiable as we wanted it to be/ other guet were loud and children were running in the hallways withoutsupervision/ should be monitored for other guest in rooms/noise level should quiet down after a certsoin time. 10 December 2014
Rated 5.0 out of 5.0 by Great place to stay I was very pleased with the stay at the Holiday Inn In San Antonio The Holiday Inn Bus took us to the river walk at no charge. Had a great time and will return again. 03 December 2014
Rated 4.0 out of 5.0 by Good stay near the downtown The hotel has a big complimentary parking space. It was a nice stay that the Hotel was close (walking distance) to the most of tour spots like the market, river walk, and Alamo etc. 02 December 2014
Rated 5.0 out of 5.0 by staff members offered excellent service helped make a wonderful stay a great family event. I am very sorry but I don't have anything further to say--have a good day 01 December 2014
Rated 3.0 out of 5.0 by Fair experience The hotel is a little bit old. Staff is great and the room is fair enough. Good beds and pillows but there was not wifi signal in the room. Location is good. 01 December 2014
Rated 5.0 out of 5.0 by Great Service and Atmosphere Very nice hotel and easy to get to and from in San Antonio, Tx. Staff is very nice and they make you feel comfortable. 01 December 2014
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