Rated 4.0 out of 5 by 10
Rated 5.0 out of 5.0 by Mitch34 Relaxing atmosphere!
An absolutely wonderful stay. I came for business, but was able to spend time with my daughter too. We enjoyed the room and spa area that meshed well with our pleasant visit.
April 30, 2013
Rated 5.0 out of 5.0 by Gomes37 keep up good work
Ive been at your Holliday in express at least 3 different times for multiple days and will continue to do so. I wanted to do a review because saw such negitive review by others. I thought it was clean, great staff and pretty solid breakfast. Thanks crew
April 1, 2013
Rated 5.0 out of 5.0 by Kurt11 Great staff
The front desk staff and the office manager did a great job at satisfying my stay.
March 29, 2013
Rated 4.0 out of 5.0 by Chad1971 Good Value
The hotel was very clean, staff friendly and close to eating and shopping. The excercise faciclity could use some more equipment. Only 2 treadnills, 1 eliptical and 1 bike. The breakfast was mediocar. I wasnt in anyway shape or form recognized for being a priority rewards member. Its the only propery that ive stayed at that this has happened. Just handed me a key.
March 9, 2013
Rated 2.0 out of 5.0 by Ulysse45 Nasty staff
We stay at Holiday Inn Express Ontario Airport-mills Mall in Rancho Cucamonga last month and we stay last week at Holiday Inn Ontario Airport in Ontario this Month but we got the same very bad service from the staff especialy at the front desk for checking out.
February 15, 2013
Rated 4.0 out of 5.0 by WhtGldwngRdr Pleasant and Appealing
Nice location, nice rooms, fitness center and pool. Finally a hotel that understands we don't all workout between 5:30am - 10pm, the fitness center is open 24hours!
The caulking in my shower needed replacing and was pulling away in the corners. That's my only downside for my stay.
February 2, 2013
Rated 4.0 out of 5.0 by Travelsoften Pleasent and located close by the airport
Staff was pleasent and helpful. Rooms are clean and more than acceptable. Location is good for use of the Ontario Airport. Shuttle runs promptly to airport on half hour or on request.
January 8, 2013
Rated 1.0 out of 5.0 by Jeff1 Front desk unreaponsive to my needs
I have stayed here many times before but this time was the worst.
During my arrival I told the front desk when I needed to leave the hotel the next morning so as to get there for my flight as I am an airline pilot.
They said they dont have anyone on the weekends and would get me a taxi.
I told them it was critical to have someone ther on time and I was willing to leave earlier than normal. They said no problem.
I got to the front desk early and told them I was ready to go. They said the had called for a taxi.
After a while when no taxi appeared I had them call and it turned out that no taxi had been called. Another guest was also waiting for a taxi and had been waiting for a long time past her appointed time as well.
It was starting to get critical so I asked the front dest agent, Jose if there was anyone who could take me even him and he refused. I begged him to ask someone in housekeeping or the restruant to take me but he refused.
A cab finally showed almost 40 minutes after I first asked for one and I arrived at the airport late for my flight.
Jose's refusal to find someone to help me was a big factor. He just kept telling me to call his manager in the next few days.
Im done with the Holiday Inn ONT.
December 19, 2012