Nice room/hotel. housekeeping service lacking
We recently stayed 5 nights for a family vacation.
Large room w/ full size fridge/freezer
Breakfast included pastries, canned fruit, waffles, eggs, meat (bacon or sausage), variety of
juices, soda, milk, cereal.
Social hour a few days a week (we participated 1 time. grabbed kids a snack of nachos) they had beer and wine available but since we were about to drive, did not participate
The ART to disneyland was very close
Housekeeping does a "light touch" which didn't seem to clean the room. No vacuum or sweeping. Only made beds and restocked towels
The couch was dirty and stained
dining area, no one came to wipe down tables
small vanity area in bathroom (difficult for family of 4)
I was there for the Disneyland 1/2 marathon, the front staff did not seem very knowledgeable about the happenings of the weekend. For example, I asked if the ART was running early (the race starts at 5) they said no, first bus was at 7:15. I scrambled to find an uber, come to realize the front staff was wrong, and the ART was running at 3:30 because of the races. I spoke with a few other racers who was given the same incorrect information. Since there were so many people at the hotel for the race weekend, I do expect them to be more knowledgeable about what was happening.
Overall I would stay there again. It was convenient with the ART, would not walk to Disneyland from the hotel. Not sure how safe that would be. [Less]