Perfect Hotel for visiting University of Texas and visiting local entertainment[Less]
Less than spectacular weekend. At our check-in I found out they did not have a King sized bed on the first or second floor.
I was told by the reservation line that a first floor would be requested.[More] But I found out that all King room are sixth floor and above. So I had to take a double full-sized room. I would NEVER have booked this facility if the Philippine reservation person had given me the full disclosure for this hotel.
However Rachel and Noel were great at customer service at the front desk, but they could only do so much.
The Bride of the Wedding party was also promised to be moved into a Honeymoon Suite only to be told upon arrival that they did not have any type of Honeymoon Suites at this facility. This is another lack of dull disclosure to bite us again on this stay.
So overall I am less enthused about this stay and next time I want the Holiday Inn Express down the road for my nights. Open up so Platinum Elite Member can get a decent KING room.
Very frustrated on what SHOULD have been a Great weekend.[Less]
Great location and friendly staff
The hotel is in the process of refurbishing and is beautiful. The rooms were clean and the side overlooking the lake is a great to watch everyone. The staff is extremely friendly and willing to help[More] with all your needs, even shuttling you through the city. Would recommend it. Just make sure you ask for the tower that's already been refurbished.[Less]
Bed was too hard for my comfort but overall experience was good
Overll good experience although bed was uncomfortable.[Less]
Next Best Thing to Home
I generally stay with friends when in Austin but that was not an option on this trip. I'm very happy that I found Staybridge Suites. It was very near to my meeting location, the staff was extremely[More] courteous and helpful, the suite was like a mini-apartment and felt very homey, breakfast was delicious with lots of options to choose from. I would recommend this hotel and definitely stay here again.[Less]
Austin Staybridge Hotel
- More than one set of coffee pass in the room
- Workout area needed something on treadmills to put books, iPads, etc. during workout
- breakfast selection not as comprehensive as some other[More] properties we have stayed at.[Less]
Nice large suites
Found the property has spacious suites and well equipped kitchen. Would like to find more locations like this one in other parts of the country.
They do a good job here![Less]
the staff was very friendly and helpful. the hotel is getting a much needed face lift. I have been staying there off and on the over 15 years[Less]
Comfortable bed, very clean room and great service
Was in Round Rock on business for one night and this was a great location to get on and off 35. Hotel staff was great!! Room was very clean, and the bed was very comfortable. Check was a breeze!!![Less]