I have chosen to stay at the Holiday Inn Express in various cities and states, mostly by circumstances not as pleasantries. The Receptionists I came upon were above all that exceeds kindness and
helpfulness. Sometimes life gives us deep emotional reasons to travel and the first persons to greet us can be pleasant and have just the right attitudes. Others can be business as usual . That is why I chose the Holiday Inn Express.
My main issue has been with the beds. For some reason they seem to be hard in places and soft in other places. The linens are soft and not starchy. I am sure if brought to your attention, those may be replaced.
An extra thank you to your receptionist and staff at your Riva Rd. Annapolis HIExpress!!! [Less]