On June 15, 2017 through the June 17, 2017 I arrived at your hotel after a long road trip. I was greeted at the desk by a fabulous women who after learning we were there for my uncle's funeral
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changed my cost to the bereavement rate. I had arrived very late at night with my cousin who is wheelchaired bound. We arrived at around 230 am on Friday June 16, 2017 due to closed roads due to flooding in the area and a long drive up from Maryland. Upon getting to our room I discovered that my cousins wheelchair could not fit in the door. Due to fatigue and lateness of hour I came up with a way to get my cousin in the room. The next morning I went to the desk asking for a sturdier desk chair due to this is how I got my cousin into the room and the chair was not to sturdy. The man behind the desk realizing our need took us to a handicap room to see if the door was wide enough to fit her chair. Upon seeing her chair would be able to fit inside of the door he found us a open room and exchanged the rooms. I had left my cousin food in the refrigerator and the staff had placed the food items in the refridgerator of our new room. The entire staff from maintenance to women making breakfast was so accommedating to our needs. I can not say enough about this hotel. It was clean and went above and beyond to accommodate us. Thanks. [Less]
