I can not even begin to say enough positive about my stay at this property. The property, itself, is beautiful, but that is nothing in comparison to the quality and graciousness of the staff.
and King treated me like nothing less than royalty! They were extremely helpful, kind and professional! Anna and Doris in the executive lounge could not have been any more incredible. My initial check-in with Aaron, was excellent!
I was going to move to a different hotel, more convenient to downtown, but the incredible service and personality of this staff changed my mind and I am very happy that I chose to stay in Jinxui. If and when I come back to Shanghai, I will definitely look forward to staying here again.
The entire staff is to be highly commended and sets a shining example for how customers should be treated!
I also greatly appreciated the upgraded room!
Xie Xie!! [Less]