I was nearly two months in this hotel and I think that would be long enough to spot any imperfections in the hotel. However, what I always saw was the receptiveness and kindness of staff and
management to address our need! Despite a smaller size of the hotel relative to other HIE hotels that we had stayed, the quality of service has never been diminished though! I found the staff at front desk kind, very responsive and helpful addressing all our questions/issues that we had. They really deserve to the highest appreciation! People like, Erika, Jonathan, Heather, Mark and others helped us to experience a very pleasant stay on a daily basis!
The hotel location is very unique too, in a sense that you are nearby a big shopping plaza (walking distance) with the stores such as Wegman, Marshall, Burlington, Pier 1, and so on!
I would certainly recommend this hotel to everyone without a doubt! [Less]