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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.7

based on 1057 reviews
91%
Recommend This Property

Ratings Breakdown

1057reviews

  • 5 Stars
    773
  • 4 Stars
    234
  • 3 Stars
    30
  • 2 Stars
    13
  • 1 Stars
    7

No smoking in the restaurant please

By

August 21, 2017

club

I was quite annoyed to see guests smoking freely in the restaurant on 17August 2017 about 9pm. I was walking to the Charlie's Bar on 1st floor, passing through the restaurant. 4 customers freely enjoyed their cigarette there. There were a few staff around in the restaurant and the bar but they seemed not to find it a issue at all.

I think China has forbidden indoor smoking, especially in restaurant. I understand it is a difficult regulation to enforce. But Holiday Inn should be able to do better on this. Let's wok harder for the benefit of non-smokers and the brand image of Holiday Inn.

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不错的入住的体验

By

August 21, 2017

club

整体入住很满意。住宿条件不错,性价比也很高,服务人员态度也很好。美中不足的是,位置稍微偏了点,走到地铁站的距离稍微有些远。

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服务不错,性价比一般

By

August 20, 2017

club

酒店总体不错,但位置偏远,且价格过高,因此性价比一般。
如非商务原因,再次入住该酒店可能性不大。
服务质量尚算中规中矩,但设施仍有改进空间。

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不错的入住体验

By

August 18, 2017

酒店位于浦东张江高科园附近,离拜访的客户很近。酒店环境房间都不错,早餐也算丰富。行政酒廊服务相当好,Sunny,Daisy和Awa相当热情,帮忙拿饮料和咖啡,还免费用了一下会议室,总体感觉很好。唯一不足的是前台接待,三个人居然都在接电话,不接待眼前的客人,最后还是从里面出来个小伙接待的。前台有没有搞清楚接待眼前的客人和接电话哪个更重要和客人的感受?

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Home Away From Home

By

August 17, 2017

PLEASE REFER TO MY COMMENTS , TRAIN YOUR FRONT DESK STAFF.

PLEASE TRAIN SOME STAFF TO UNDERSTAND ENGLISH , AS I CAN'T SPEAK GOOD MANDARIN , THANK YOU.

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细节~小小的幸福感

By

August 15, 2017

每个人都渴望幸福,而真正的幸福绝不是源于某一次大大的惊喜,而是无数小小的喜悦!同理客户满意亦然,满意是体验的过程,是无数个小的惊喜的累积,把握客户的每一个瞬间才能带来长久的客户满意!希望大华越做越好!

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床铺舒适

By

August 15, 2017

club

第一次入住这个酒店,感觉还不错,床上用品整齐干净,不会有潮湿的感觉,床垫软硬适中,很舒适,枕头也很舒服,睡了一个好觉。

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服务热情周到

By

August 11, 2017

platinumelite

由于商务原因,近二十年来我出差都会选择假日酒店,房间简单舒适,清洁干净令人放心,服务热情周到,因为入住较多,分配房间时都会考虑到以往的入住喜好,有个小建议,有些假日酒店的枕头太大太高,希望能改善,谢谢!

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客室はよかった。

By

August 11, 2017

club

部屋はとてもきれいで広く快適に過ごせました。
要望としては、冷蔵庫にドリンク類を入れてほしいです。有料で構いません。
夕食の中華レストランが混雑していた影響で対応が悪かったのが残念です。

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住宿感覺很好

By

August 11, 2017

房間很乾淨及舒適,櫃台服務親切.價格合適.地點位置離商場不遠,可就近逛逛,交通方便,餐點豐富可口,值得!

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服务一流

By

August 10, 2017

club

员工素质及服务一流。


早餐没有印象中好了,可能是太久没去了。


总之还不错,对于浦东地区,是我的首选。


周围购物餐饮也较方便。

枕头较软,我喜欢硬的。卫生间浴室没有排气扇!!!!!!!

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客房舒适,服务一流

By

August 10, 2017

platinumelite

办理入住非常快捷,前台工作人员非常热情,房间一如既往的好,感谢酒店员工Louis提前安排好了房间,得知我第二天早上要赶去火车站,主动告知避开堵点线路以及建议出发时间,顺利赶上了火车,特别感谢!

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