Fresh, modern, and Quality Stay in City Centre.
Upon arriving in Birmingham, at the modern New Street Station, the hotel is located a shot 5-10minute walk away. Having stayed during our first heat-wave of the year, I was most pleased to be
greeted by a cool and fresh looking hotel.
Checking in was as simple as 1,2,3 - something that is important to me, especially when I've been travelling for many hours on a hot day. I feel that more information could be given at the front desk about check out-times, luggage stow, breakfast etc as I had to later enquirer about these - not a huge issue though given that service was friendly and quick.
I was staying on the 6th floor, and my room was of a decent size, clean, and modern with everything you need for a three night stay. I would suggest that some bottled water is included next to the coffee facilities and perhaps some information about what drinks/food can be ordered to the room - this saves having to keep going down stairs to grab a coke!
Each morning I was greeted by a friendly and on-time wake up call and the breakfast was great! A real good selection of food available and friendly service.
Checking out out was simple and effective.
I will be returning to stay for leisure purposes later this year - a great hotel, with a warm and friendly service. [Less]