We got a great rate for our visit to Runcorn. The reception and bar areas have been renovated since our last stay. The room was smallish but comfortable with an addition large armchair. Very clean
and with a newly renovated bathroom.
There was a trickling noise every so often, we couldn't tell if it was the air-con unit or the plumbing, but it didn't really cause us any issues.
The bed and pillows were comfortable enough and the TV was a good size. There was no overhead light so we had to use side lamps to light the room. Not really a major issue, but it could appear a little dark to some. The kettle and hair dryer are tidied away and there was a large built in wardrobe if you are staying for longer visits.
We always enjoy the pool, steam room and jacuzzi when we stay here which is a great bonus. The pool area is starting to look a bit tired now compared to other areas of the hotel. But all in all, fantastic value when you get such great rates.
We didn't eat here this time, although we have in the past, so we can't really comment on the food.
The staff here are always polite, friendly and happy to help.
We have always enjoyed our stay and we will return in the future. [Less]