excellent place to stay if visiting the Disney or Universal attractions. Don't do the Club Vacation tour, it's 3 hours long even though advertised at 90 minutes. Traffic is horrible around the[More] resort, plan on additional travel time anywhere. Staff is friendly and accommodating. Easy access to the local grocery and other amenities. Plenty of off site places to eat.[Less]
Overnight stay for 1 day attractions
Facility cleanliness was most impressive. Service was ok but several staff members had limited information responding to inquiries of the facility and/or vicinity.[Less]
Kids Loved it.
The resort was great. Close to every attractions. Lots of things to do in the resort. The staff was very pleasant. They were willing to help. The only thing I did not like was that they give you[More] a set of towels and if you would like more they will charge you for them, or you can wash them yourself. This was minor. Overall we loved our stay. Great people.[Less]
Comfortable bed and great service
Upon my arrival at the hotel I was greeted with a smile and great services. Information was given. Questions that was asked was answered in a timely manner. I had only one minor problem with my[More] bathroom backing up but the staff got that fixed quickly. Across the hall from my room that family kept up noise late at night but soon settle down.I really enjoyed my stay at the Crown Plaza.[Less]
A Must Stay Hotel!
Outstanding Hotel, great location, beds, showers, cold a/c, we felt we were in a 5 star hotel/resort. Everyone was super friendly and went out of there way to make us feel right at home. Would highly[More] recommend!![Less]
We had a good relaxing time here. William at the front desk was great. He got us everything we needed with no hesitation.[Less]
Clean room and quiet atmosphere.
We arrived earlier than expected and were needing some sleep time since traveling for 13 hours. The hotel had us a room ready hours before time to check-in. The front desk was friendly and so[More] helpful. The room was at a nice cool temperature and very clean. Everything was so nice. The Keurig was a nice touch. The textiles and furnishings were very well selected. We were not bothered the several days we were there. And we appreciated the multi selection of breakfast items. That helped with saving money on several meals. We would definitely stay at this particular hotel again.[Less]
Clean and very Friedly Staff!!
Booked this hotel last minute as we were driving down from NJ and it was a Holiday Weekend, so we thought we would not get a hotel room last minute. The hotel had a great rate for a King Suite and[More] was near where we were going to stay so they had 2 rooms left, and it also included free breakfast!!! The room was clean, large enough for my family and if I knew how great this hotel was before I would have booked here for the week.
The hotel staff especially Niki at the front desk were very helpful with everything I asked for.
Definitely returning for our next trip to Florida!!![Less]
Great service under short notice
My wife and I were in town to take care of a serious family matter. We did not have a reservation but Nikki at the front desk spent additional time to see if she could accommodate us for the evening.[More] We were given a spacious clean room at a great rate. I also signed up for the rewards program which is a smart way to accumulate free stays. Definitely will stay here again and consider Holiday Inn Express on all of my adventures.[Less]