I had a complicated day at the airport and checked in at your hotel until 9pm PST. Thankfully, Jared your greeter was able to hold a room for me.... he attempted to contact me several times,
unfortunately the only contact information we had under the reservation was the corporate number of the company I work for. I'm extremely thankful and appreciative for Jared's service, as he saved my day!
Thank you Jared for your friendliness, professionalism, and taking care of my needs as if they were yours.