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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.1

based on 2515 reviews
82%
Recommend This Property

Ratings Breakdown

2515reviews

  • 5 Stars
    1197
  • 4 Stars
    740
  • 3 Stars
    295
  • 2 Stars
    163
  • 1 Stars
    120

Comfortable hotel in excellent location

By

13 February 2020

platinumelite

This is an excellent Holiday Inn very well located for the Embacadero and cruise ship port.

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Comfortable bed and great service

By

12 February 2020

platinumelite

Staff was great and room was clean. Just a bit bothered by the loud fan in the hallway when we first entered

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Nice Hotel, Courteous Staff

By

08 February 2020

club

Very Courteous hotel staff. Enjoyed the stay in the Fisherman's wharf area.

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Baustelle, keine Serviceeinrichtungen

By

08 February 2020

Leider sehr laute Zimmer, Straße, Klimaanlage sehr laut, Bauarbeiten im Zimmer darüber.

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Mostly for the Location

By

06 February 2020

platinumelite

While there was nothing remarkable about this hotel, there certainly wasn't anything wrong. And if you book this hotel and end up spending most of your time there or using the heck out of the facilities, then what as the point? You're clearly there for the location so get out of the hotel and go enjoy the city

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Good nights sleep after lots of sightseeing.

By

05 February 2020

club

The staff in this hotel are both helpful friendly and hospitable
Highly recommended although building renovations are going
on at present time this was not an inconvenience. The staff explained that they were extending the building to accommodate a restaurant and maybe a bar and outside seating area. None of this was a problem didn't even hear any noise.

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Great Location For Work Or Personal Travel

By

04 February 2020

platinumelite

Great location right in Fisherman's Warf with plenty of shops and restaurants within walking distance. Very safe area with views of the bay. Make sure to check out some of the local seafood restaurants, you won't be disappointed.

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Visit to San Francisco

By

04 February 2020

The stay here was clean, comfortable, and convenient. The staff is friendly and welcoming.

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Friendly hotel with comfortable rooms.

By

04 February 2020

platinumelite

Although this hotel was somewhat difficult for my GPS to find, it's conveniently located to fisherman's wharf and accessible to the financial district if you don't mind a half-hour walk.
The room was clean and comfortable and the front desk agent was especially friendly and helpful. The room I was in was perfectly quiet even though the ear plugs provided as an amenity made me wonder if there is noise occasionally. I had a very pleasant one-night stay at this hotel.

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great place to stay in the convenient location

By

03 February 2020

club

Clean place, quiet rooms, great for business travel. Check that the fridge is turned on before putting any food there :) I did not

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Old and Dirty

By

31 January 2020

club

Hotel was not clean. Lots of stains.
Every facet of the hotel needs updating.
Very old and not maintained.
Poor sleep quality.

Cheap but still not worth the price.

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Growing pains during remodel

By

31 January 2020

club

This is a perfect location for access to Fishermans wharf as well as yummy Ghirardelli Square.
Going through some pains during remodel but still a comfy place to stay if not having restaurant or bar is okay.

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