Rated 3.8 out of 5 by 58
Rated 3.0 out of 5.0 by girly2013 about housekeeping
during my stay the bathroom rope was never there , I always had to requested
The same issue with the towels and coffee for the coffee maker.
One day I made a complaint due to i arrived to my room and the door was opened and there was wet sheets over my luggage.
I have been several times before and it is the first time with this low server.
09 December 2013
Rated 4.0 out of 5.0 by EvaX Remodeled and Improved!
I stayed in this property from nearly 2 years ago before the remodeling started. Since then, I've stayed several times while remodeling was in progress where the rooms had missing furniture but newly re-done, being the first person to sleep in the new room. Returning for the first time in 10+ months, my room pleasantly has pieces of furniture that I had not seen (hey, new chair, ottoman, and TV tray!!), the bar, and the restaurant are both updated. It was a pleasant surprise to see the transformation.
I'm a platinum member and I was given a free drink, breakfast, and bottle of water.
The pain that still hasn't changed - the van. When a hotel offers free rides from airport to the hotel, I simply expect better turnaround time than half an hour. I just landed; I want to get to the hotel. Half an hour is not the answer. It's the one thing that is still a thorn on my side. Yes, I took a taxi instead.
18 November 2013
Rated 4.0 out of 5.0 by TomNE Comfortable and Convienient
I've been staying at Crown Plaza Silicon Valley for 15 years now. I'm comfortable with the hotel and appreciate some things being the same and knowing a few of the staff.
The recent renovation of the bar area is very nice.
I wish the internet service would not require me to re-login every day.
17 November 2013