Crowne Plaza Dallas Near Galleria-Addison

Hotel Front Desk: 1-972-9808877

Hotel Fax: 1-972-9912740

Hotel Email: reservations@cpaddison.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
DFW International Airport (DFW)

- Distance from hotel: 17 MI/ 27.36 KM North West l

- Take the North exit from the airport to 635E. Exit on Midway. Go North on Midway for about 1.5 miles. After Hornet Rd., the hotel is immediately on the west side.

Dallas Love Field Airport (DAL)

- Distance from hotel: 12 MI/ 19.31 KM South East l

- From the airport, go left on Mockingbird Lane. Turn left to take the Dallas North Tollway (heading North). Exit on Spring Valley. Go left (west) on Springvalley, and right (north) on Midway Rd. After Hornet Rd., the hotel is immediately on the left.

Addison Regional Airport (ADS)

- Distance from hotel: 1.5 MI/ 2.41 KM North l

- Take Addison Rd to Beltline. Go West on Beltline and go South on Midway. After Proton Rd., the hotel is immediately on the West side.

Train
Amtrak Downtown Dallas- 20 minutes away

- Distance from hotel: 20 MI/ 32.19 KM South East

- Dallas North Tollway to I-35 to Downtown Dallas. Please check destination stops and pickup on website of Amtrak.

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

We received the Business of the Year award from the Chamber of Commerce for our outstanding service and partnerships in the community. Our tenured staff is committed to make your stay enjoyable.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 276 reviews
81%
Recommend This Property
Read All Reviews

Ratings Breakdown

276reviews

  • 5 Stars
    139
  • 4 Stars
    60
  • 3 Stars
    36
  • 2 Stars
    23
  • 1 Stars
    18

Nice hotel, but wrong room

By

January 24, 2015

Hotel was nice, but I did not get the King Size bed and was locked out of my room. Called to the front desk to get my door unlocked and had to wait 20 minutes before I realized no one was coming.

Upon checkout, I just happened to notice that my room was charged to another guests credit card. They had no explanation for that, so it made me a little nervous, but they did get it fixed.

Other that, the hotel and accommodations are nice, they just need to pay more attention to detail and have some better follow through on guest interaction.

Posted byHotelStaff
January 27, 2015
Dear guy at the meeting, Thank you so much for taking the time to write about your recent stay. I am so sorry that you experienced these issues with your room. Your comments will be used to retrain our staff. Thank you again Warmest Regards, Kellea Collier Director of Operations
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Not Happy with this stay

By

January 22, 2015

club

The rooms are clean, and the appearance is good, but it took me two years to redeem my hotel stay that I purchased previously, because the hotel staff did not return my calls or help me in booking my reservation and redeeming a previous purchase. this was really frustrating.

Posted byHotelStaff
January 27, 2015
Dear unhappyrightnow, I am so sorry to hear that you were not able to get your reservation booked in a timely manner. I would love to speak with you directly at your earliest convenience. Thanks for taking his your time to write your review and please give me a call. Warmest Regards, Kellea Collier Director of Operations 972-246-6372
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Best Service

By

January 18, 2015

My wife and I went to Addison to celebrate our first wedding anniversary, the staff was very friendly and helpful. The room was comfortable and very clean. And the hotel was beautiful, I would recommend this location to any and everyone who needs a hotel recommendation in the dallas area.

Posted byHotelStaff
January 22, 2015
Dear Tiffy1983, Thank you for taking the time to write about your stay with us on such a special occasion. I am so glad to hear that you enjoyed your stay with us. Congratulations and we hope you will visit us again soon! Warmest regards Kellea Collier Director of Operations
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GREAT HOTEL TO STAY IN.

By

January 15, 2015

club

This hotel does a great job and the customer service is top notch.

Posted byHotelStaff
January 22, 2015
Dear ddplaya32 Thanks for this 5-star review. See you next time your in Addison! Warmest Regards, Kellea Collier Director of Operations
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