Crowne Plaza Changshu

Hotel Front Desk: 86-512-52729999

Hotel Fax: 86-512-52722222

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

SHA Hongqiao Airport (SHA)

- Distance from hotel: 62.14 MI/ 100 KM North East l

- Take A1 Rd driving north fro appro. 10km and connect to A20 Rd. Exit from south Changshu/Shajiabang, drive along the Xingshiji Avenue for appro. 10 km The Hotel is on the right hand side.

Pudong International Airport (PVG)

- Distance from hotel: 90.1 MI/ 145 KM North West l

- Take the HUJIA FREEWAY or SHEN-HAI FREEWAY switch into to the YAN-JIANG FREEWAY, exit from the Changshu Port/Mei Li EXIT.

Suzhou Train Station

- Distance from hotel: 37.28 MI/ 60 KM North

- Take Su-Jia-Hang highway driving north appro. 30km, exit from Changshu South/Shajiang Bang, drive along the Xingshiji Avenue for appro. 10km The Hotel is on the right hand side.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Located in the hotel building basement 1 & 2, with total 180 parking lots. Ground floor car park is also available, with 36 car park space.

Print Hotel Fact Sheet

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Hotel Highlights

The Club Lounge at Crowne Plaza Changshu was made for successful business. You can invite clients to its meeting rooms or work in the IT area. When the day's done, celebrate with a complimentary drink in our open-air lounge. Book a Club room to find out how we make working easy.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 77 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars



September 29, 2014



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September 22, 2014



Posted byHotelStaff
September 25, 2014
尊敬的贵宾, 感谢您选择入住我们酒店,非常高兴了解到您喜欢我们优质的餐饮服务。我们将继续努力,竭诚为您和所有宾客提供更舒适的入住和更美味的餐饮服务。再次感谢您对我们的支持与赞许!酒店团队恭候您的再次莅临!
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One of the best Crowne Plaza hotels I stayed at in the last years


September 21, 2014


was staying at the hotel for business meetings in Changshu area and also stayed there over the weekend. As Platinum member I received all possible upgrades and benefits a very good service altitude from front-desk stuff and duty managers. No doubt that this hotel service approach and overall guest care is one of the best I faced during many stays at different Crowne Plaza and Holiday Inn hotel in China.

The only item which expected to be better in such hotel level is the concierge availability and English speaking knowledge which was poor.

Posted byHotelStaff
September 25, 2014
Dear guest ,thank you for taking the time to share your valuable feedback with us.We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. Your comments about the concierge and English speaking knowledge have been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest services.We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
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September 20, 2014


第二次入住,在常熟这个小城有这样一家酒店是非常不错的。 安静、舒适、性价比高。酒店的餐饮也很好,推荐。

Posted byHotelStaff
September 25, 2014
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