Crowne Plaza Detroit Downtown Riverfront

Hotel Front Desk: 1-313-9650200

Hotel Fax: 1-313-9654557

Hotel Email: reservations@hotelpontchartrain.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Detroit Metropolitan Airport (DTW)

- Distance from hotel: 20.1 MI/ 32.35 KM West l

- I-94 East Exit on to the Lodge Freeway South. Exit at Larned Street exit (left- only exit). Go through the first stop light. The hotel will be on the southwest corner adjacent to Cobo Hall.

Train
New Center Area Amtrak Station

- Distance from hotel: 4 MI/ 6.44 KM North East

- Lodge Freeway South, exit at Larned Street exit. Go through the first stop light, the hotel will be on the southwest corner.

Subway

The People Mover

- Distance from hotel: 0.03 MI/ 0.05 KM North

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 25.00 USD

- Parking in underground garage with valet parking only for all hotel guests on hotel premise. The valet drop off location is on the Jefferson Street side of the hotel.

Print Hotel Fact Sheet

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Hotel Highlights

If you’re looking for a historic, yet modern downtown Detroit hotel, the Crowne Plaza® Detroit Downtown Riverfront Hotel puts you in the heart of the city and near the top businesses and attractions.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 318 reviews
79%
Recommend This Property
Read All Reviews

Ratings Breakdown

318reviews

  • 5 Stars
    149
  • 4 Stars
    73
  • 3 Stars
    47
  • 2 Stars
    32
  • 1 Stars
    17

Great Service

By

November 17, 2014

Every staff person was friendly and helpful and made me feel very comfortable. Location is so convenient to all the top spots downtown.

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Hairdryer dirty

By

November 13, 2014

club

The only issue I had was the hairdryer in the bathroom was very dirty and extremely sticky. I used a dry washcloth to hold it.

Otherwise everything else was great.

Posted byHotelStaff
November 16, 2014
Dear ddddguest, Thank you for your review of your recent stay with us at the Crowne Plaza Detroit Downtown Riverfront. I'm sorry your hair dryer was dirty, I will be sure to let our housekeepers know to check this when they clean the room and I again apologize for the inconvenience. I appreciate your time to give us your feedback and I'm glad that you enjoyed your stay with us. Kate Shrosbree Social Media Correspondent
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Convenient Location, friendly staff, poor value

By

November 12, 2014

The location was very convenient
We were mislead and overcharged for parking
Restaurants were convenient, staff was kind and the food was decent.

Posted byHotelStaff
November 16, 2014
Dear Jennifer12, Thank you for your review of your stay with us at the Crowne Plaza Detroit Downtown Riverfront. I'm glad our staff made your experience more enjoyable. In regards to the parking, I'm sorry that you were mislead about the price, it is $25, and I'll let the front desk and valet know that they need to make certain that our guest know the price. Thank you again for your feedback and we hope to see you again soon. Kate Shrosbree
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Very poorly maintained and dirty

By

November 12, 2014

club

This is an expensive hotel for what you get. A very old building that has been recently renovated and done very poorly. Rooms are extremely dirty. Bad restaurant with an extremely limited menu.

Posted byHotelStaff
November 15, 2014
Dear LotsofTravel, Thank you for your review of your recent stay with us at the Crowne Plaza Detroit Downtown Riverfront. I am very sorry that your stay was unsatisfactory, we do apologize about that. I will let the restaurant and housekeeping team know of your concerns. Thank you again we appreciate your time to give us your feedback. Kate Shrosbree Social Media Correspondent
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