Crowne Plaza Edinburgh - The Roxburghe

Hotel Front Desk: 44-844-8799063

Hotel Fax: 44-131-5274656

Hotel Email: info@theroxburghe.com

Check In: 2:00 PM | Check Out: 12:00 AM | Local Time: 7:30 PM


Airport
Edinburgh International Airport (EDI)

- Distance from hotel: 9.8 MI/ 15.77 KM West l

- Go onto Jubilee Road, at the roundabout take the 1st exit onto Eastfield Road and go through 3 roundabouts remaining on Eastfield Road. Take sliproad left to A8/Glasgow Road, keep right to stay on A8/Torphichen Street, keep straight on B700. Go left on to Canning Street then West Approach Road turn left onto Lothian Road taking a right onto Princess street and the first left onto Charlotte Square

Train
Waverley Train Station

- Distance from hotel: 0.7 MI/ 1.13 KM East

- Head west on Princes Street toward St. Andrew Street Turn right onto St David Street continue straight onto St. Andrew Square, turn left onto George Street Go through 2 roundabouts, turn left onto Charlotte Square.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 22.00 GBP

- Valet Parking Available

- Valet Parking Fee: 22.00 GBP

- We are able to offer guests at the Hotel parking on site. Charges are: £19.50 for 24 hours – Sunday to Thursday £22 for 24 hours – Friday and Saturday. Please contact the Concierge desk direct on 0844 879 9063 to pre book your space.

Print Hotel Fact Sheet

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Hotel Highlights

Crowne Plaza – The Roxburghe. An iconic Edinburgh hotel located in Edinburgh City Centre and perfectly equipped for the modern Business or Leisure traveller complete with onsite gym, spa with Sauna, Steam Room and Swimming Pool. We offer a range of over 25 classes per week in our studio and offer a range of indulgent spa treatments, all of which can be pre booked prior to your arrival.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.3

based on 184 reviews
87%
Recommend This Property
Read All Reviews

Ratings Breakdown

184reviews

  • 5 Stars
    109
  • 4 Stars
    43
  • 3 Stars
    14
  • 2 Stars
    13
  • 1 Stars
    5

Comfotable stay

By

September 04, 2014

club

Greta location for exploring a very nice city. Easy acces from airport - friendly and helpful staff. A good experience

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Room itself was good

By

September 03, 2014

Staff were not effecient, check-in and checkout required long waiting times, that at checkout i had to just give my key and run or id miss my flight. called three times for a copy of the invoice, everytime i am promised within 5 minutes but been five days since first call and still nothing is received.

Posted byCustomerCare
September 15, 2014
Dear sasham, Thank you for taking the time to review our hotel. It is truly disheartening to hear your experience at check in and check out. Please accept our sincere apologies if the level of service you have received was less than satisfactory. Please be assured that this has been taken into serious account and shared with our management. We also have sent you a private message to discuss your concerns further. Once again, thank you for taking the time to share your feedback and we hope we get another chance to serve you again. Sincerely, Faith R Case Manager IHGCare
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Great Staff

By

September 01, 2014

club

Staff was quick to help with any inquiry. The room was comfortable and all amenities met my needs.

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Random Quality at each visit

By

August 31, 2014

platinumelite

Sometimes it's good here, sometimes not.

Sometimes the staff care, this time, most definitely not.

It must be so much fun working in the bar here - all your mates can come around for a laugh and lark around - how lovely. Other than the bar staff are being paid to work and to assist customers not their mates. Service was the slowest you can imagine as no-one (except one Ausie lad) could care less about customers.

Wrong food order delivered, despite me repeating my order twice to one of the "lark-around-waiters" - maybe *I* should have written it down for him!!

Breakfast was an abomination. The older guy sat me at a table fast enough - but then had to wait 10 minutes and ask twice before anyone took my order (for tea!), and then it took ages to arrive. Ambience was dreadful - loud, clattering and I think the staff were playing a game to see who could drop the most cutlery on the floor and make the most noise - I counted 5 occasions!!

Posted byCustomerCare
September 10, 2014
Dear Andrew__C, Thank you for being an IHG Rewards Club Platinum member and for leaving us a feedback. We sincerely apologize for the poor customer care that you received from our staff. I have sent you a private message addressing your concerns. We all hope that you will continue to choose our hotel for your accommodation needs as we always value your support and your patronage. Sincerely, Dhan M Case Manager IHGCare
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