Crowne Plaza Harare-Monomotapa

Hotel Front Desk: 263-4-704516

Hotel Fax: 263-4-791920

Hotel Email:

Check In: 2:00 PM | Check Out: 10:00 AM | Local Time: 7:30 PM

Harare International Airport (HRE)

- Distance from hotel: 15.53 MI/ 25 KM North East l

- Drive down Airport Rd, and filter left into Cripps Rd at second set of traffic lights. At the intersection turn right into Seke Rd. Drive straight until it becomes J.Nyerere Ave, past S.Machel Ave,turn left into Park Lane, hotel is to the right.


Pathfinder Luxury Coaches

- Distance from hotel: 1.86 MI/ 3 KM East

- From the station turn left into Samora Machel Avenue and go straighwill pass two sets of traffic lights and you turn left into Julius Nyerere and you will see the hotel on the left side.

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- Car Parking Available

- Complimentary Daily Self-Parking

- All resident guests are able to park their vehicles either in the basement car park or the outside parking lot. Both car parks are guarded 24 hours by security ensuring safety of vehicles.

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Hotel Highlights

Ask Crowne Plaza Harare-Monomotapa's knowledgeable Concierge about our partnerships with tourism companies. For an authentic West African experience, they'll guide you around nearby townships and markets, stopping at the impressive 20-acre Chapungu Sculpture Park.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 61 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Not bad hotel, service could be better.


May 21, 2015


Phone recharge card purchases are painful! They only have them in 1dollar increments so one has to scratch and load numbers repeatedly... $10 becomes a chore!

Room service during the day is non-existent. Several times phone rang through on different days. It was hard to get a hold of anyone for 2 days in a row. Reception had to be called to then re-transfer back to room service.

Laundry services could have been more straightforward. Your laundry charges come separately from the room and guests are asked to pay cash immediately laundry is done. If cash is not paid, guest is harangued every time even after it is clear that payment will be made when room bill is settled.

Elevators acted up and I actually got stuck in the elevator for 5 mins at one point!

Reception staff friendly and

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Crowne Plaza® Hotel - Harare-Monomotapa


May 11, 2015


Crowne Plaza® Hotel - Harare-Monomotapa

First time stay, very good staff and food.
Would definitely visit again for business stays.

Posted by HotelStaff
May 12, 2015
Dear Kimari Thank you for choosing Crowne Plaza as the hotel of your choice. We appreciate you taking time to review us online. We are glad that you found our staff very good and the food was to your expectation. Thank you once again, we look forward to hosting you soon on your next visit to Zimbabwe.
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Great service , and very friendly staff


April 17, 2015


We stayed for 6 nights. The staff are very friendly and helpful, from the moment you arrive , throughout the whole stay. The rooms were nice and clean and a very secure safe with a digital lock is available. The food in the restaurant was very nice and the staff were very helpful.I have a son with severe allergies but the staff were very helpful in making sure there's something something for him to eat. The beds were quite comfortable, however we had problems with the air conditioning, it was a little too warm in the room , so we just opened windows and we didn't bother to report the faulty air con. Over the 6 nights we stayed in two different rooms, and in both the air con were not working properly. In one of the rooms, the fridge didn't work. The staff at the front desk were very helpful and the guest relations staff were absolutely brilliant. My son's luggage got lost on the plane, guest relations were on it and i eventually got the luggage. We had wireless internet, its not as fast enough to stream stuff but its good enough to do internet banking, Facebook update , check emails and stuff like that. I will definitely stay there again and i do recommend it to anyone travelling to Harare.

Posted by HotelStaff
April 23, 2015
Dear wkwach08 Thank you for choosing Crowne Plaza as the hotel of your choice and reviewing us online. We are happy to know that our staff was very friendly and helpful throughout your stay. It is our duty to provide a memorable stay to our guest. We are glade that you also found our guest relations staff brilliant as they were of help to you. However, we extend our sincere apology for the air conditioning which was not properly working and the wireless internet which was not to your expectations. Thank you once for your valued feedback as it allows us to rectify areas of concern. We look forward to hosting you again on your next visit as we value your business support.
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Great service


April 12, 2015

The general care the staff rendered was excellent. I would recommend anyone in Harare to give this hotel a go. I enjoyed my stay.

Posted by HotelStaff
April 15, 2015
Dear Moiler Thank you for taking the time to review us online. We are pleased to know that our staff were excellent in delivering the service. We also would like to thank you for the recommendation. We look forward to your next visit to Zimbabwe.
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