Crowne Plaza Key West-La Concha

Hotel Front Desk: 1-305-2962991

Hotel Fax: 1-305-2943283

Hotel Email: michael.weber@laconchakeywest.com

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 24.00 USD

- Valet Parking Only and is $24 per night. IHG Platinum members receive complimentary parking, and Gold Members receive a discounted $13.00/night parking charge.

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Hotel Highlights

Key West La Concha is a legendary resort on famous Duval Street, steps from sand beaches, clear waters, shops, restaurants and exciting Key West attractions.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.8

based on 582 reviews
76%
Recommend This Property
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Ratings Breakdown

582reviews

  • 5 Stars
    258
  • 4 Stars
    129
  • 3 Stars
    84
  • 2 Stars
    62
  • 1 Stars
    49

Poor Customer Service

By

November 20, 2014

platinumelite

Check-In was poor for a platinum member. Tried to check-in 30 mins prior to check-in time (4pm) and was told room wasn't ready, never mind the fact how people where getting checked in and the fact she didn't even pick up the radio to check with house keeping. Then at 4 there was a shift change and now the new front desk had no clue I was there waiting. So I approached the desk and the new lady called housekeeping and I had a room. I realize it's a tourist town and they can demand what they want but wouldn't you think they would take care of they loyal members?

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YOur Concierge Rocks!

By

November 19, 2014

club

Overall Service was Outstanding! Concierge, Bellmen and front desk staff treated us like friends/family! The location on Duval Street is perfect - right in the middle of the best restaurants, bars and shops! The pool area was very relaxing and quite - not overly crowded

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Very nice property. Great location on the heart of it all

By

November 18, 2014

club

Very nice property. Great location on the heart of it all. Nice staff and pool.
Thank you!

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Key West vacation

By

November 18, 2014

Staff is awesome. Location can't be beat. Loved the renovations except losing access to the roof to watch sunsets. Will be back.

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