Rated 4.3 out of 5 by 35
Rated 3.0 out of 5.0 by Dawn155 Cold shower
Impressive decor and very central location. Clean, spacious rooms. Very well equipt. Professional multi-lingual staff. Secure parking a plus.
Unfortunately there was no hot water for our entire stay. On raising this with reception (and chasing a further time) we were told that this was due to the hotel being full! There was nothing they could do about our cold showers that evening but promised they would turn on a second boiler so there would be hot water in the morning. It was cold. Whilst this is a great hotel, hot water is a basic requirement which was not met. The staff were not overly concerned nor apologetic. A poor show for this prestigious chain.
August 18, 2014
Rated 5.0 out of 5.0 by Miguel1 Excellent luxury hotel - if you get the right price!
We had an excellent one day stay at this hotel, and especially liked the guest room and its bathroom. It is located a short (10 minute) walk from the centre of Montpellier, and offered car parking. Our room had a floor to ceiling view of Montpellier, the bed was excellent, the free wifi worked well, the TV was fine, and any noise from outside was not noticeable. The hotel's facilities were OK, best was the small pool with its attractive terrace. It wasn't over-crowded when we were there, but in practice it could only handle 15 or 20 people max. As expected, drinks at the pool bar were over-priced, as was the breakfast - but with Montpellier at your doorstep, what's the problem? I suggest you book via an on-line hotel booking site, which we found to be much more economical than the hotel's own website. Tiny niggle was the difficulties involved when you tried to get into, and out from the parking lot. Overall though, a great hotel experience.
August 15, 2014
Rated 5.0 out of 5.0 by aluong1 Great value and room.
Room was large, spacious, comfortable and clean.
Staff was attentive and helpful.
Location is great - a little difficult to find, but it is close to the main town square, yet far enough away that there isn't much noise at night to keep you from getting a good night's rest.
August 12, 2014