Crowne Plaza Niagara Falls-Fallsview

Hotel Front Desk: 1-905-3744447

Hotel Fax: 1-905-3718347

Hotel Email:

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

VIA Rail

- Distance from hotel: 3.5 MI/ 5.63 KM East

- West on Bridge Street, Turn Left on Victoria, Left on Bender Hill, Merge Right onto Falls Avenue

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- Car Parking Available

- Self-Parking Fee: 20.00 CAD

- Self-Parking is available at a rate of $20.00 CDN per 24 hours. The rate includes in/out privileges.

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Hotel Highlights

Situated directly across from breathtaking Niagara Falls, our exceptional hotel offers magnificent views of this natural wonder. And we also put you close to indoor adventures. Located in the lively 20-acre Falls Avenue Resort, we have indoor connections to the Fallsview Indoor Waterpark, Casino Niagara, Canada’s only Hershey’s Chocolate World store and the exciting Adventure City.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 452 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Falls view


November 23, 2014

Disappointed experience on having so call "falls view" from a tiny window.

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Check in was good, that's about all that was good.


November 20, 2014

The price I paid was close to the highest I have paid for a room anywhere I have stayed in Canada or the States. The room came with one double bed. I am 6'-4", so my feet hung off the end of the bed. As my wife would walk by to go to washroom she would bump against my feet. Why you ask. Because I have never stayed in a smaller room. I will not stay at this hotel ever again.

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tale of 2 nights


November 20, 2014

A "regular" double room with 2 beds is absolutely dreadful. We got moved to an accessible room with a single queen overlooking the pool. Slight improvement, and that's being kind.

The 2nd night we got bumped up to a fallsview room with a king bed. This at least started to approach the level of quality we would expect at this rice point.

Staff were less than helpful. will not stay here again

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Showing Its Age...


November 20, 2014


We planned a family mini-vacation and thought staying at the Crowne Plaza would put us right in the middle of Niagara Falls; it did. We got a sense that the Hotel and the area in general was a place thats best stories were told a long time ago. From the worn down, faded paint, and rust covered exteriors of the view from our window to the highly over priced 'everything' in the area; we wanted to leave.

Generally, we make the most of our vacations, and this was no exception. The staff was friendly and helpful. The proximity to the Falls for an evening stroll was convenient. And the Rainbow Room restaurant on the 10th floor was a highlight of our stay.

I can't recommend this hotel, unfortunately. The room was tight and there were little annoyances not worth mentioning... I guess we just expected more value for the high price we paid for our stay.

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