Crowne Plaza Santiago

Hotel Front Desk: 56-2-26381042

Hotel Fax: 56-2-26330960

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Comodoro Arturo Merino Benítez (SCL)

- Distance from hotel: 9.32 MI/ 15 KM West l

- Arturo Merino Benitez Airport- Autpista Costanera Norte - Costanera - Purisima Street - Namur Street - Av. Lib Bdo O'Higgins - Hotel


Universidad Catolica Station & Baquedano Station

- Distance from hotel: 0.06 MI/ 0.1 KM East

- Two blocks from the hotel. Walking distance.

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- Car Parking Available

- Self-Parking Fee: 20.00 USD

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Hotel Highlights

Each of our spacious guest rooms features a fabulous view of the Andes Mountains and the city of Santiago, Chile. Additionally, our hotel's convention facility is one of the largest in the area.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 164 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Buena experiencia con aspectos mejorables


13. April 2015


Buena impresión en general, habiaciones cómodas y limpias.

Desayuno muy completo y personal muy atento.

Cafetería muy agradable, pero servicio lento en venir la primera vez, era más interesane la conversación que mantenían entre ellos.

Mejorable: ¿porque las tomas de corriente en la mesa de trabajo son enchufes planos tipo USA si estamos en Chile? Tuvimos que desconectar varias lámparas y la televisión para poder conectar celular, PC, etc.

Los pasillos necesitan una nueva capa de pintura.

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13. April 2015

All I can say for my money I stayed in a filthy , not friendly hotel the gym is a joke, filthy place with tons of unfriendly people

Posted by HotelStaff
15. April 2015
Dear Guest: Thank you for staying with us and providing us with your feedback. It is regrettable to know of your overall dissatisfaction and we are deeply sorry for the experience you had during your stay and please accept our apologies for this. We value your comments as they enable us to further improve the quality and services we offer to our guests. Once again, thank you for your feedback. We hope to have an opportunity to serve you again. Sincerely ., Eduardo Fahrenkrug Regional Director of Operations and General Manager
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Centrally Located, but needs improving


08. April 2015


The hotel is quite centrally located, close to many sightseeing and famous landmarks. It's within the walkable distance from many of them. However, the hotel is a bit old and needs refurbishing. Some improvements have been made, but there should be more. The room was quite spacious and offered good sleeping quality. Choose higher floors for stunning views of the city and the Andes.

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Excellent location, great staff.


05. April 2015


We visited March 29 to April 3, 2015. The hotel staff was excellent, very friendly and accommodating. Room was spacious, clean, and well kept. Hotel location was outstanding, near subway, restaurants, parks, and tourist attractions. We would definitely stay at the Crowne Plaza Santiago again.

Posted by HotelStaff
06. April 2015
Dear Guest: We are delighted to hear that you had a wonderful stay with us at Crowne Plaza Santiago. It was very nice that our staff and facilities exceeded your expectations. They work hard to make every guest feel special. Thank you so much for staying with us and we hope to see you in the near future. Yours Sincerely., Eduardo Fahrenkrug Regional Director of Operations and General Manager
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