Rated 3.4 out of 5 by 25
Rated 4.0 out of 5.0 by Tikka Great Location for Family Holiday
Very good functional hotel for family holiday with large family rooms. Staff very friendly and helpful with nice ideas for visits in the area. Only inconvience is that the sound proofing of the bedroom doors is not fantastic as in the corridor one can hear what is going on inside the rooms...possibly could be very noisy when hotel has full occupancy? Which was not our case as we stayed off season.
Thank you for a very nice stay!
January 18, 2014
Rated 4.0 out of 5.0 by sunseeker1 good location
I stayed for 5 nights, and was on the 5th floor with good wifi, good size room and mini bar, no complaints, room was cleaned properly.
The location is great and i have stayed here before, and would not consider any other place in Alicante.
All the staff were friendly and i would recommend .
To me it is a good 3 star property but i did not get any extra benefits as ambassador, but i think i did get a good room upgrade so happy with that.
The pool is nice and the food is good , not overly priced.
Ask for a 5th floor room.
January 8, 2014
Rated 4.0 out of 5.0 by StFrancis Fantastic staff - let down by tired rooms
Booked a free night with Priority club points – on arrival told that our booking had been cancelled – unknown to us and no knowledge from them who cancelled it. However Noelina quickly connected us to the priority points hotline and they sorted it out swiftly without fuss.
The room was spacious for the 3 of us but like others have reported it is very much in need of an upgrade and lets the Holiday Inn brand down. The decor is dull, curtains faded and would not shut and bathroom grout dirty and mouldy in places – due to age. I would think that his hotel has not had any major works for years and is badly in need of it. There was a problem with the hot water system which left us with brown/yellow water that did not clear, again the member of staff Alba sorted this very quickly and moved us to a Junior Suite.
We had breakfast here and it was adequate. The rooms have a fridge but no coffee making facilities (unless you have a suite!)
The staff here are fantastic, friendly and approachable; it’s a shame that the hotel itself is not true reflection of the Holiday Inn brand.
There are 3 supermarkets that are local and a 10-15 minute walk away. The beach is also a 10 minute walk. The bus from Alicante No 21 stops right outside and connects with the C6 from Alicante airport – easy to use – no need for taxis. We thoroughly enjoyed our stay here – especially sitting out by the pool in 18 degree heat at the beginning of December!!And for the price we paid would happily return again.
December 9, 2013