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About our Hotel

Location: Resort

  • Location: Resort
  • Closest City: CANCUN
  • Distance From Hotel: 3.0KM
  • Local time zone: GMT-05:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 18
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • MasterCard
  • Visa

Accessibility

Accessibility

  • Number of Rooms:2
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish
  3. French

Pet Policy

Pet Policy

Pets under 22 lbs are welcome.Cleaning daily charge p.pet of 35USD to ensure that future guests with allergies have no problems. Pets should never be left unattended and they must be leashed at all times and are not allowed in the restaurants or bars.
Pet deposit amount  35.00  USD  per stay
Pet fee amount  35.00  USD  per night

What's Nearby

What's Nearby

Attraction:
Downtown
Distance From Hotel:2.5KM
Attraction:
pok ta pok Golf course
Distance From Hotel:5.0KM
Attraction:
Soccer Stadium Andres Q.Roo
Distance From Hotel:6.0KM
Attraction:
Plaza Forum
Distance From Hotel:6.5KM

Parking

Parking

  • Car Parking Available
  • Complimentary service

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2010
  • Total number of rooms:209
  • Total number of suites:11
  • Total number of non-smoking rooms:199
  • Total number of rooms for the physically challenged:2
  • Interior corridor
  • Total number of floors:5

Beachfront Cancun Hotel

Welcome to the beachfront Holiday Inn® Cancun Arenas Hotel surrounded by beautiful tropical gardens and bordered by the white sandy beaches of the Caribbean.

Our location in the hotel zone of Cancun offers easy access to the best area attractions such as Xel-Ha and Xcaret ecological parks with natural wonders that families love to explore, and shopping malls like Plaza Las Américas, which is just eight minutes away. Beautiful island getaways,
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Beachfront Cancun Hotel

Welcome to the beachfront Holiday Inn® Cancun Arenas Hotel surrounded by beautiful tropical gardens and bordered by the white sandy beaches of the Caribbean.

Our location in the hotel zone of Cancun offers easy access to the best area attractions such as Xel-Ha and Xcaret ecological parks with natural wonders that families love to explore, and shopping malls like Plaza Las Américas, which is just eight minutes away. Beautiful island getaways, such as Isla Mujeres and Cozumel, are just a short ferry ride from the hotel.

Corporate guests will appreciate the Business Center, our versatile meeting room that can host up to 350 people, and free wireless Internet access. In addition, the hotel is near government offices such as Fonatur, 20 minutes from Cancun International Airport, and just ten minutes from Cancun Center, the exhibition and convention center.

Choose between the European or the all-inclusive plan to enjoy your vacation at the Holiday Inn® Cancun Arenas Hotel, where guests can relax in the sparkling outdoor pool, workout in the Fitness Center and enjoy delicous meals in our three restaurants, which offer an international buffet, Italian cuisine and a poolside snack bar. Our comfortable, Mediterranean style rooms offer stunning views of the Nichupte Lagoon and the crystal blue waters of the ocean.

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Features
Stay next to the clear blue ocean and the sparkling white sands of Cancun in this beachside hotel. While in the city, make the most of our convenient location near all the exciting Hotel Zone attractions.

Guest Reviews

Rated 3.4 out of 5 by 230 reviewers.
Rated 1.0 out of 5.0 Would not stay here again There was not one good thing about this hotel except the price. Horrible location, small beach and pool. Horrible "high speed" internet. Very loud we could hear the people blow drying their hair and slamming doors all night. Staff was not friendly to us at all, I feel like they cater to the Mexicans. February 3, 2016
Rated 4.0 out of 5.0 by One night stay We stayed just one night in order to make our flights in the morning. Hotel restaurant was closed so we had to eat in the bar, which was average. Overall, the hotel was clean, pools looked nice although we didn't use them. February 2, 2016
Rated 1.0 out of 5.0 by pesima gerencia y recepcion. primero que nada yo reserve para el dia 4 y saliendo el dia 6 de enero, el dia de mi llegada fue el dia 4 a las 7 pm, llego al hotel y dejo estacionado mi carro y voy a recepcion lo primero que noto que varios huespedes se quejaban de que les daban habitaciones equivocadas o sin asear, despues de 15 minutos que no me atendieran decido acercarme mas al personal de recepcion para comentarle que tenia una reservacion y de forma grosera , bulgar y con mala gana me comenta: si me espera no ve que estoy atendiendo a otros huespedes, a lo cual yo me quede sorprendido por la forma que hablo , decido esperar y pasaron 10 minutos mas hasta que se le dio la gana atenderme llego, y le comento de la reservacion y me dice son pagadas con puntos verdad y le comento que si , y me dice sus habitaciones seran regulares con vista al estacionamiento por que son pagadas con puntos a lo cual le digo que soy miembro spire elite que no era lo que yo habia reservado ni esperaba ese tipo de habitacion,despues me comenta que habia unas de el lado asi el mar pero serian standard siendo que yo pedi ascenso de categoria , en fin me da las pulseras todo incluido y un agua y me retiro a la habitacion, salgo al estacionamiento y me topo con un empleado de el estacionamiento y de forma grosera me dice puede mover su coche me estorba para la entrada de los otros vehiculos, y le dije si quieres muevelo tu estas para eso ,se me queda viendo y lo mueve de mala gana por poco le pega con un bote de basura al coche, ya bajando las maletas me encuentro con un boton el cual muy amablemente llevo las maletas a los cuartos. cambiando de tema, el area de el lobby bar es muy agradable lastima que sus bebidas no lo sean son regulares , y si te sirven las bebidad que quieras pero el 90% de la bebida es hielo practicamente lo hacen para ahorrarse mas dinero, despues en la cena show el buffet estuvo muy bien, el personal de meseron muy amable, y el capitan de mesero igual, lo que estuvo horrible fue su show de verdad creen que con 15 o 20 minutos de show es entretenido, es un asco he visto mejores show en hoteles de menor calidad , esperaba algo mejor de un holiday inn, (a excepecion de el ultimo dia de show ese dia fue un show espectacular), pasando a las habitaciones el cuarto parece viejo, el balcon estaba sucio, la llave de el lavabo no servia , el area de alberca muy pequeña para el tamaño de el hotel, lo que se salva de este hotel es su are de snack , sus meseros y su desayuno y comida buffet, a lo cual felicito al chef por tan buen sazon que tiene, las actividades que hace el hotel son regulares, paseo en kayac, concursos y zumba acuatica . pros de el hotel: meseros actividades recreativas snack bar desayuno y comida buffet albercas contras de el hotel: pesima gerencia y empleados de recepcion pesimos empleados de el estacionamiento pesimas bebidas de el lobby bar cuartos en mal estado aunque con un poco de mantenimiento. en fin mi primer viaje a cancun con mi familia me lo arruinaron con su pesimo personal de recepcion ya que ni siquiera me reconocieron como socio ihg spire elite , habitaciones feas, me denegaron ascenso de habitacion, las bebidas parecen hielo con sabor y su playa con muchas algas. si no cambian a su administracion definitivamente no regreso, ni por placer ni como trabajo de negocios. January 30, 2016
  • 2016-02-05 T09:20:03.599-06:00
  • bvseo_lps, prod_bvrr, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasreviews, tv_230, tr_230
  • loc_en_US, sid_CUNMX, prod, sort_default
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Quality : Commendable

Hotel Quality: Commendable


Second only to an Excellent rating, hotels with a Commendable quality rating have been evaluated through guest satisfaction surveys as having commendable quality of product, return value and quality of service.

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