Rated 3.3 out of 5 by 172
Rated 3.0 out of 5.0 by Sactoboy the only bar in a hotel in Cheyenne
I liked having a restaurant and bar in a hotel. It wasn't worth staying their for these amenities. The hotel is old, it is noisy from the guest or the highway next door. Just nothing special. The internet worked ok and the staff is very nice. If you need to stay their for a banquet it would be ok. The bed was comfortable.
December 5, 2014
Rated 3.0 out of 5.0 by ditto75 Comfortable bed
Whole hotel needs to be updated from the '80s; decor is tired and 'old' feeling and projects a feeling of not being clean. Staff are great and friendly.
December 1, 2014
Rated 1.0 out of 5.0 by qqpp Mediocrity is the word
I was at the end of a very long hallway on an upper floor. My first set of keys one worked and one did not. My second set of keys was the same, except, after two days they both quit working. My final set of keys the one worked so I didn't bother checking the second.
My personal address and phone number was wrong on the bill. I was not asked either at the time of reservations or at the time of check in for updated information. (I moved three years ago.) I was told she did not have authority to change my address, but someone else would, and I would get a corrected bill in the mail, but I have not seen one.
Neither at the time of reservation nor the time of check in was I asked if I was an IHG® Rewards Club Members. I did not see it put on my account automatically, either.
The service in the cafe was very slow, even though there were not very many patrons at the time.
November 25, 2014