Rated 3.5 out of 5 by 277
Rated 4.0 out of 5.0 by Crystalfox holiday inn at cheyenne, I-80
as noted b4, Jorge was excellent in his professionalism at checkout and in taking care of the hot water issue in room 409 shower.
Also upon arriving at the desk for check in, there were 3 ladies standing at the desk and not one of them greeted me in any way. I had to speak out and say "excuse me, I'm checking in", which is not a good impression for any guest to receive! I guess these ladies wanted to finish off their conversation b4 they took care of anyone else!
Person who checked me in didn't bother to ask if we were IHG members and also did not give us the breakfast ticket for the next morning. Had to go to front desk to ask for it! Very lacking in details. Sorry I didn't get her name but she was of Hispanic descent if that helps.
July 30, 2015
Rated 4.0 out of 5.0 by Frisco970 Great location off I-80
I stayed at this Holiday Inn while working at HollyFrontier which I received a discount for. Only complaint that I have is that one of the elevators was not working properly while I was there which caused delays to get to your room. Especially if you stayed on the 6th floor.
July 29, 2015
Rated 4.0 out of 5.0 by josahua Older property. Great Service.
The property was older and needed some maintenance but the room was comfortable and the staff was very helpful even dealing with the busy week of Frontier Days.
July 27, 2015