Rated 4.2 out of 5 by 277
Rated 5.0 out of 5.0 by Lion3 Close to airport and shuttle service
I found the staff to be very friendly and helpful and a great place to stay when you have an early flight the next day. As always the dining was excellent.
January 27, 2015
Rated 5.0 out of 5.0 by st mangrove Great stay if you have an early flight
Comfortable beds and pillows, restaurant meals nice and staff pleasant.
January 27, 2015
Rated 3.0 out of 5.0 by Eutama Great alternative for Airport Hotel
We book this hotel as an alternative to the other hotel opposite the airport just to try out between the two.
Our flight arrive around 22.30 at night, got out of custome by 23.00. We then contacted the hotel to pick us up (yes, we could have walked, but because of two kids in tow and plenty of suitcases, we opted for pick up. In hindsight, should have walked perhaps). It was a bit tricky to contact the reception as we did not know which button to press once connected to the holiday inn number. At first we thought to contact the reservation, but that reservation was the global reservation contact number overseas. Once we got through the reception, the gentleman was kind enough to advise us where the shuttle bus will pick up. The bad thing was, we had to wait like 30 minutes (yep, longer than it took to get out of customs).
Upon check-in, perhaps we just came from asia where service was number one, then realising we are in Australia, we had to carry the luggage ourselves into our room. Not a single word of "can I help you with the luggage?" was offered. Oh well.. it was late at night, our goal was to get in bed.
ROom wise, was not as clean as we hoped to be. We moved the bed to join the twin beds only to discover area under beds was not vacuumed with thich dust underneath. Filthy.
Everything else was find. Shower pressure could be a little stronger.
Their amenities was fine. We liked the smell of the lotion.
We had breakfast the following morning and was fine too. Juicer was available. We were the only people eating there at 9am.
Check out was swift as well.
Oh, we were also asked if we'd like late check out (as we were still in the room at 11am) to 1pm. That was really nice.
January 26, 2015