Rated 3.8 out of 5 by 23
Rated 3.0 out of 5.0 by Rudedog75 Not the best of stays
After nearly 60+ stays in various hotels a year this one is in my top 5 worst. Don't misunderstand, as a whole I still like Holiday Inn chains. I feel bad this is only my second review and they are both bad ones. I will make an effort to post some good ones in the future. Okay, I arrive late and am a disabled veteran and parked in handicap because I could hardly walk that day. I hobble up to the desk and was greeted. Most of the hotels I stay in only require the Make and model but she had license plate highlighted and wanted it too and was distraught when I refused to go walk outside and get it. She rolled her eyes and wrote "customer declined" and had me initial it. Although verbally she was polite there was no thank you for being an IHG member, no snack pack, no points, water, etc. The stay was the day before Halloween so the lobby was decorated nice in proper festive Halloween things. I proceed to my room with only about 8 hours to shower, sleep, and leave the hotel for work. I walk in and although I wanted a double queen like I booked (originally a buddy was going to go with me) I was placed in a King room which was not what I booked. Not just the room, but the whole bottom floor smelled like dog poop and cleaner. I'm a dog lover myself but when your eyes burn because of it, it's bad. I was going to complain but figured there was no use because I overheard a phone conversation of someone looking for a room and she said they were all booked up and time was running out for me to get some rest. The guidelines prohibit me from mentioning the cost of the stay, but I will say that hotels in the Midland/Odessa area are price gouging from my perspective and for the amount of money I spent for 8 hours of sleep (almost what my nephews make in 3 full days of work) I expected a much, much, better stay. Granted I expense out hotels all the time but because of the outrageous prices in that area for a sub par stay (in this case), I think I'd rather stay in a place commonly located by a Denny's even when you take into consideration it is not actually my money paying for it. In the future, I plan to avoid taking any work in the area because the prices are so high presumably because they know the oil workers will pay whatever. Again, and just to be clear. I like Holiday Inns and have only posted negative comments thus far. It's mainly because I am too busy and like to put some thought into my reviews and therefore; rarely have the time. If you chose to stay in this hotel I would at the very least make sure you specify you expect the room you booked and inquire about the pet smell or request a room on a floor with no pets allowed.
November 3, 2013
Rated 4.0 out of 5.0 by BigBo Change of Heart
I stayed here last week and wrote a scathing review! This week was much better. The room was comfortable and the heating and air worked well. I was able to get a good night sleep both nights I stayed. The breakfast was average at best but the hospitality was very welcoming! Will stay here again.
November 3, 2013
Rated 2.0 out of 5.0 by BigBo It's okay to crash!
The hotel is not the best place to stay but for the dollars charged it is acceptable considering some hotels charge almost twice as much for a room? My room was clean but the heating and air was uncontrollable? It was either too cold or too hot! The bedding is old and outdated and the pillows forced me to the chiropractor upon me going home with a screwed up neck! I spent 3 nights there and got about 6 hours sleep! The staff was friendly but the owner needs to update! The flat screen TV advertised was placed in an antiquated stand so you could not watch TV from the desk.
October 27, 2013