Rated 4.1 out of 5 by 295
Rated 3.0 out of 5.0 by Glamcat This Holiday Inn Express is not up to the standards.
I am a IHG Rewards Club member and have stayed at Holiday Inns all over the country. I was surprised at the poor quality of this Holiday Inn Express.
Let me say my compliments to the Lady in charge of the breakfast. SHE WAS OUT STANDING in all ways. My thanks to her for all her help with breakfast and having coffee available into the morning.
I was traveling with 4 grand children, There were not enough towels in the room, no towels near the swimming pool, the room was tiny compared to the Holiday Inn Express we had used the night before.
As we were leaving it was raining hard. There were 5 families trying to leave at the same time but only room for 2 cars out of the rain because the airport van was taking up 2 spaces. When I went in to the front desk and asked for the van to be moved the women on duty looked ad me as though I was nuts. After I explained the problem again she finely got it and had the van moved. Had the staff been paying attention she could have seen the back up in the lobby of guest wanting to leave and taken action herself to solve the problem.
August 21, 2014
Rated 5.0 out of 5.0 by service777 Wonderful service
Enjoyed the stay .Very professional crew. extra services
August 19, 2014
Rated 5.0 out of 5.0 by Del75214 Great Service and Newly Reno
Nice room, with new updates. Usual great HIEX service.
August 18, 2014