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The Palazzo

WELCOME TO

Las Vegas

Concierge Photo
Zaida Banegas Cook
Chef Concierge

Insider Tips

LOCAL CULTURE

Exciting Surroundings

Just off the world-famous Las Vegas Strip, you can find amazing natural beauty in the Southern Nevada canyons and desert. Red Rock Canyon, Valley of Fire, and Lake Mead are among the best. And don’t miss the Hoover Dam, only 35 miles south of the Strip.
LAS VEGAS HOTEL WITH ITALIAN CHARM AND ELEGANCE
Discover the enchanting Italian ambience of this luxury all-suite Las Vegas hotel. Decorated seasonally, the lobby waterfall is an iconic photographic backdrop for Vegas visitors. Perfect for leisure breaks or business, choose from 14 remarkable restaurants, browse international boutiques or rejuvenate at Canyon Ranch SpaClub®. From stunning ‘green’ meeting and conference venues to a full-service fitness centre and 40 foot rock-climbing wall, this Las Vegas hotel offers something for everyone.

Guest Reviews

Discover the many benefits of becoming an InterContinental Ambassador.

HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    At the Palazzo, "Dining Out" doesn't mean leaving the building! Within the walls of The Palazzo you will find the world's greatest and most renowne...
  • Amenities & Services

    Three renowned venues together form the ultimate destination for business and pleasure. The world's most spectacular meetings and conventions comp...
The Palazzo
  • 3325 Las Vegas Blvd. South
  • Las Vegas , NV , 89109
  • United States
  • Front Desk +1-702-4141000

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Spanish

Pet Policy

Guide Dogs and Services Animals Only.
  • Local Time

    2:42 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      11:00 AM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    Guest Reviews
    Rated 4.5 out of 5 by 119 reviewers.
    Rated 2.0 out of 5.0 by The Details matter... Firstly, the good.....the property is gorgeous, the rooms are very nice, and many of the staff are eager to please...particularly at the Concierge desk...we dealt with several at that desk and they were great. (Special mention to Carol!) The "not so good"..... We arrived, rooms were not ready....we expected this as we were early....so we checked our luggage....they said that all we had to do when our room was ready was call down and it would be brought right up...sounds convenient right? Wrong....took more than half an hour to get it and we were rushed for a night time engagement..We also found that a TV converter was not working and it took a good half an hour to get that replacd. Second day we discovered that another TV was not working.....they were to fix it when we were out..we came back and not fixed. We had them back again and they fixed it, but it broke shortly after so had them fix it a 3rd time. We opened a dresser door and the door fell off.....had to have them fix that. I noticed on the online reviews that Kirsten seems to respond to reviews so i emailed the hotel attn Kirsten on Tuesday (we stayed from Saturday to Saturday) and i asked her to see what she could do to help with all this stuff because I was starting to get irritated having been there 3 days with all these problems. I did not hear back from anyone until Thursday when the General Manager called me (can only assume Kirsten was on holidays). He apologized.....I told him that on their own, none of this is major but for a resort like this, a guest does not expect to have to call down that many times in 3 days. I also asked him why it took him 2 days to answer an email....his answer was "that he wished someone had let him see it before this".......he offered to take away my "resort fees" and I told him that was not why i called but he again reiterated that he would take them off my bill. When i checked out, there were no resort fees taken off the bill......like i said, i did not complain for that reason, but if he brought it up, he should have done it. Bottom line....a beautiful property with some great people but the small details one expects when paying the dollars that are charged here are not looked after very well and the responsibility for that lies with Management. Would have been at least a 3 star review until i found that there no promised discount on the bill at checkout time...very irresponsible for the GM of the place, but if he is that way, it only goes to follow that the staff making those types of omissions will get away with it too. 28 July 2014
    Rated 4.0 out of 5.0 by Gorgeous Hotel I usually don't stay on the strip in Vegas, but was attending a convention held at the hotel. The group rate for what we got was excellent - I don't know what the rack rate is. The room was in excellent condition and very comfortable. The choice of restaurants was plentiful and I was able to find exactly what I wanted without leaving the property. I loved the small casino. 28 July 2014
    Rated 5.0 out of 5.0 by Great Hotel and great service Overall very pleased with the Palazzo and it's staff. Things to improve on: - driving in to palazzo past security posts was a little confusing. half the time i wasn't sure whether i had to stop and roll down the window, or just drive thru. consider a more efficient method for allowing self-parking persons to simply pass thru without having to stop at guard posts. - pool at Palazzo was shut down for 3 hours on one afternoon without an explanation why. I had to inquire to find out that there was another pool openly accessible across the way at the Venetian. perhaps instruct attendants/lifeguards to inform poolside patrons or have signs available to usher folks to other locations should such an event occur in the future. - would like to be able to access the refrigerator in the room to keep personal items cool without being charged for it. 24 July 2014