Rated 4.7 out of 5 by 140
Rated 5.0 out of 5.0 by Yacht56 Hotel Stay
My family and I thoroughly enjoyed our stay at Staybridge Suites in London. The staff were very accommodating, pleasant, friendly, honest, knowledgable and really made our stay memorable. No matter how small the problem was, they where they to assist us. There are a two members that stand out, however, we are not permitted to identity the individuals, but they should be recognized for doing an excellent job. What really stood out for my stay at the hotel, I somehow left my banking device next to the computer and didn't realize I had left it. When I wen to use the device the next day, that's when I realized it was missing. I automatically went to the front desk to notify them and before I could finish my sentence. The individual asked a question and confirmed it had been turned over to the front desk.
December 3, 2013
Rated 4.0 out of 5.0 by Redken Location and value
Really amazing view from reception.
Clean comfortable rooms with kitchenette.
Excellent location at Stratford with DLR 2 Tube lines
Train and bus easy access to any part of London.
Also the shopping at the Westfield.
Only bad thing is it's hard to find as it's in the Westdield.
I recomend this hotel and I frequently stay here
December 2, 2013
Rated 5.0 out of 5.0 by Lin22 Extremely professional staff
We slept at the Staybridge Suites for a weekend at the end of November. We had a one bedroom suite, the bed was really comfortable but the pull out sofa didn't sleep very comfortable (mattress was very thin). The room itself was spacious, high class looking and very comfortable.
The room itself was a bit noisy as there is a night Casino next to the window.
During the first night there was a visitor of the hotel celebrating her or his birthday in the room above ours. This was extremely noisy and at 02:00 o'clock I still had no sleep. After my call to the front desk the visitor still wouldn't stop the party, so they got removed out of the hotel by the hotel staff.
The next day, there was a very professional letter from the night manager, with excuses for the situation, a nice bottle of wine and a discount of 100,- from our bill. What a service!
Very kind and professional staff, I will definitely come back to this hotel!
December 2, 2013