When I booked this room online, I was offered the option for a "park and ride" hotel, which is why I chose this one. When I arrived to check in, I asked where I should park my car and was informed
they do not offer "park and ride" service to the airport, just a shuttle. Then they informed us that we could park our car there "just this one time" but in the future to know they do not offer this service. If this is the case, it should not be offered on the website. Also, considering I have to drive from the outstate area, there will not be another visit when I am traveling, because I need the "park and ride" service. The shuttle service is fast, efficient and friendly.
Also, I feel the appearance and location of the hotel was not adequately represented on the website. The location we stayed at looked nothing like what was portrayed on the website. The area where the hotel is located is a business complex with no amenities or attractions.
On the upside, the staff was friendly and courteous and the room was clean. [Less]