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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 1142 reviews
83%
Recommend This Property

Ratings Breakdown

1142reviews

  • 5 Stars
    579
  • 4 Stars
    287
  • 3 Stars
    119
  • 2 Stars
    78
  • 1 Stars
    79

Wonderful staff and comfortable room.

By

18 July 2017

club

We stayed at this hotel prior to a cruise and found it to be a wonderful hotel with a very thoughtful and pleasant staff. The hotel is very close to many shopping and dining establishments. The rooms are clean, spacious, comfortable, and very reasonably priced.

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Excelencia en todo.

By

17 July 2017

club

Me aloje' seis noches/siete días; el hotel cumplió con todo lo que ofrece, incluso superó mis expectativas. Magnífico trato personal! Habitación; vista; localización; limpieza, seguridad, no encontré un pero.... Volvería a alojarme aquí sin dudarlo ni un segundo. Gracias a todo el equipo!

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Bad Experience

By

17 July 2017

platinumelite

This place is very dated and the parking situation is intolerable. Very hot water would often burst out of the faucets even if you opened them in the cold position. The check-cashing/payday loan business that fronts the lobby is really tacky.

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Disapointment

By

16 July 2017

No IHG status accepted, no preferences taken into account. Received room in front of elevator with door to second room (asked exactly not to have these). Stuff grumpy, not helpful. Real disapointment.

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Last minute bday trip

By

16 July 2017

club

The hotel was clean and the employees were friendly...I wasn't told that breakfast wasn't included with my room until The next morning... housekeeping showed on a regular bases.... parking is my number one issue with this hotel... this was the only hotel that had a room available in the city due to me arriving during a holiday... I wasn't able to check into my room until 530pm... I would only stay here if you have no other options...

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Pleasant employees

By

14 July 2017

Your hotel is clean,rooms and bathrooms are large, location is great.

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Mr.Coggins

By

12 July 2017

club

I enjoyed my stay at the hotel. Although I do not like paying $30.extra for parking.

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Excellent Hotel

By

12 July 2017

club

This is the second time we've stayed at the port of Miami holiday inn And wasn't disappointed. You're a close walk to shopping and restaurants, the rooms are very clean and updated, and the staff make you feel like you're at home. I would recommend this hotel property to anyone looking to stay close to the port!

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Great location

By

12 July 2017

club

Stayed before a cruise...great location..across from Bayside Market...close to cruise terminal

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Great service

By

11 July 2017

club

Great stay to service was great no continental breakfast but overall a good place to stay. Entertainment downtown was awesome we will be back soon

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Clean hotel nice view

By

10 July 2017

club

It was a clean hotel with a nice view. The bed was comfortable and everything worked great. There was no breakfast though which was kind of a bummer for the price. The complementary coffee was not that great either but it's not a big deal.

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Great location

By

10 July 2017

club

The king room that we had was very small compared to the rooms that I have had before in this hotel and the air conditioner was not working, but overall it is a nice hotel

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