Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4

based on 1378 reviews
81%
Recommend This Property

Ratings Breakdown

1378reviews

  • 5 Stars
    669
  • 4 Stars
    346
  • 3 Stars
    154
  • 2 Stars
    105
  • 1 Stars
    104

A nightmare

By

20 April 2018

This hotel is not worth what they charge per night, I imagine that its high price is because it is downtown. the room is not the great thing. The bathroom with signs that time has passed and they have not been in charge of fixing those details.

Terrible customer service. They charged me for things that I did not use, in this case the valet parking. 33.28 dólares to be exact.
I went to the front desk when I was checking out and the lied to me telling me they fix the extra charge but they charged me because in my online banking it shows the charge.

The bed linen was dirty and the pillows smelled like head. I'm afraid that I
I slept in a bed that was not changed his sheets and covers pillows.

No parking lot. But they do have a valet parking ( I know this is another business and money maker).
I still do not understand why nobody from the hotel havent reach me explaining me why they charged me the valet parking without me
haven't used it.
When I went to the hotel I did it on Uber.

Read More
Read Less