Great staff, and a clean, modern environment.
Harlow Holiday Inn Express exceeds expectations. It's not a high end hotel based on price, but the staff are helpful and professional, the place is always clean and bright, and the rooms are modern
and spacious. Parking is a bit of a pain due to having to use the multi-storey next to the hotel, but I tend not to drive whilst down there so not a problem for me. Breakfast is basic, but very easy and the dining area is clean and well maintained. Highlights are the modern condition of the hotel and rooms, and the staff who are just great. I'll be back (next week actually). [Less]