Rated 3.9 out of 5 by 276
Rated 5.0 out of 5.0 by Jimmy Runs Hen Spa Day
Very friendly helpful Staff. Spacious Clean and comfy Room with great shower and water pressure.
Breakfast eggs needed a tad more cooking - Other wise Fantastic.
03 September 2014
Rated 2.0 out of 5.0 by msjrichards13 Hard one to Judge
I emailed the general manager around 23:00, as I had been placed in an external block (The Village), I believed this to be a nice tranquil part where many noises would not be heard.
Not to my knowledge, I had been placed in amongst a teenage boys football team. My block in the village, was raucous, loud, my door was being knocked on late at night.
I had to be up early the next morning and struggled to sleep because of this. If I were working in the hotel, I would suggest keeping large parties of teenage boys away from regular guests. The car-park wasn't that full either so my thoughts are that there were other rooms available.
02 September 2014
Rated 5.0 out of 5.0 by mk2705 Perfect Stay at Five Lakes
I have just had a spa retreat stay it was fantastic, the room was an executive king and was clean, spacious with great facilities and view. Dinner was included as buffet but we opted for the normal menu for personal choice and paid the difference, the food was brilliant only negative was the dessert choice was poor so I opted for the buffet desserts which again were lovely. Breakfast was buffet again but so much choice, the resturant staff were so friendly on both occasions along with all staff with deal with. Our treatment included was a back, neck and shoulder massage again this was amazing - I cannot recommend this package and hotel highly enough I cannot wait to go back!!!
02 September 2014