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Rated 3.9 out of 5 by 73 reviewers.
Rated 5.0 out of 5.0 by Great Staff The staff at Holiday Inn Portland-Gresham are wonderful. We arrived earlier than the check-in time and woman at the desk did everything possible to have us check in ASAP; and we did. I can't say enough about the politeness of each and everyone of your staff. As I previously stated you need to improve the appearance of your lobbly. Very clean but could use an update or just new furniture and it doesn't have to be expensive just not ugly. Remember first impressions are lasting impressions. You certainly get a great rate at this hotel. Rooms are clean and well kept. Pillows and bed were delightful. July 27, 2014
Rated 3.0 out of 5.0 by wet carpet room appeared to be clean, but the carpet near the desk was wet. July 27, 2014
Rated 5.0 out of 5.0 by Clean and well located This hotel was very clean. The cleaning staff was very hospitable as well as accommodating. The hotel was in a perfect, central location for us. July 26, 2014
Rated 4.0 out of 5.0 by Unhappy with the price We generally like the hotel but were disappointed that the fridge and microwave were missing. We were more disappointed that the room rate was double the regular price because of events in the area. I know this is common but I'm not at all happy about it. July 23, 2014
Rated 4.0 out of 5.0 by Clean and comfortable, great breakfast! We really enjoyed our stay here! The rooms were clean and the beds were comfortable. The breakfast was great and the pool area was clean. 2 things that I think would improve this property: move the smoking area away from the hotel and put microwave/fridge combos back in the rooms. If the pool room windows were open (to keep the chlorine fumes to a minimum) the smokers were sitting right there and the smoke filled the room. When booking a hotel, I prefer a hotel with a micro/fridge combo in the room and it would influence my choice. July 23, 2014
Rated 2.0 out of 5.0 by Won't be back The staff at this particular Holiday Inn were condescending at best and neglectful the majority of the time . Our room had a mystery stain on the wall that wasn't cleaned while we were there and the bathtub had some mildew in the cracks. Our breakfast selections were not picked up the night before and the restaurant was horrid. The lighting in the sink area was not adequate for getting ready in the morning. I haven't ever been this disappointed in a hotel stay. July 22, 2014
Rated 3.0 out of 5.0 by Nice enough hotel, but not super clean We found dog hair in the guest room and the breakfast area was a complete mess the next morning. We travel a lot for both business and pleasure, but tend to have much better stays at other hotel chains of similar prices. The room was safe and comfortable, and the hotel decor was nice. We didn't receive a copy of our bill under our door, and I had to wait for the person at the front desk to finish what was a lengthy and obviously personal call before I was helped. When I said I didn't receive the statement / bill, I got the impression from their response that they didn't believe me and I was inconveniencing them by asking for it. I may stay at other Holiday Inns in the future, but definitely not this one. July 17, 2014
Rated 5.0 out of 5.0 by Great location. Great location. Great breakfast. Wish we would have had a fridge in the room. July 16, 2014
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