Rated 4.3 out of 5 by 234
Rated 5.0 out of 5.0 by TRobert Professional Staff, Excellent Lodgings
The staff was courteous, efficient, professional, and very knowledgeable about my IHG points and how to use them. The hotel, as always, was clean and quiet, and the surroundings, both the public areas and the guest room, were stylish and comfortable at the same time.
October 27, 2014
Rated 5.0 out of 5.0 by Cigarbutt62 Great comfortable hotel
Wonderful hotel with modern,bright decor in the lobby and public areas.Staff was great. Received a courtesy call after check in to see if we were happy and comfortable in our room. Rooms were clean,bright and cool looking. Liked the wood floors and also the ample electrical sockets on lamp bases. Bed was very comfortable and sleep well. Shower had great water pressure( that's a biggie with me). Excellent toiletries in the bathroom. Really have nothing negative to say about this hotel. Hope to get the chance to stay there again.
October 24, 2014
Rated 1.0 out of 5.0 by Lalc Bad room, worse response from staff
Air conditioning did not work (75F all night in the room), iron leaked profusely, ironing board did not work. When I told the front staff that
1. I did not sleep
2. I am wearing wet clothes (I showed her)
3. I am wearing wrinkled clothes (I showed her
She said, "I'm so sorry, here is a voucher for a free cup of coffee".....nothing more to say.
October 18, 2014