Rated 4.0 out of 5.0 by hospitalmom nice but no parking
when we checked in there was NO parking in front, not even where you were supposed to only park for 15 minutes to check in and unload.
it was a great location, as we had a child in the hospital near by. the staff worked with us about checking out. we weren't sure when we could take our child home. it was clean and quiet. and the it was nice to get a price break because of the deal they had worked out with the hospital. i was disappointed with the fact that you had to pay for the food though.
May 18, 2013
Rated 5.0 out of 5.0 by Beesh10 Home away from home
I am so glad this hotel has reopened, my stay is always comfortable. The staff are great, they know you by name and it always good to see familiar faces.
May 14, 2013
Rated 4.0 out of 5.0 by mecostaci Hotel was nice but
The hotel itself was nice. Rooms very nice and clean. Beds were somewhat comfy. The staff was great. Very good customer service. The restaurant was very understaffed and we had to bus our own table just to sit down. The food was ok but we had to wait a long time because they only had one waiter and a packed full restaurant. We actually waited about 15 minutes to get our check and pay. We could have walked out and not paid because they wouldn't have noticed but we aren't like that. Parking is horrible. We walked most places when we could because we didn't want to deal with trying to find parking when we got back.
May 10, 2013
Rated 5.0 out of 5.0 by Ali731 comfortable bed and excellent customer service
My family and I had a great experience while in the Holiday Inn. The staff members were friendly and easy going, they were very tentive to any needs we may have had. I want to especially thank Jana the check-in hostess she was exceptional including Melissa who bartend and was a runner. The food was great and so was the drinks. If ever again in Arizona I would definitely stay at the Holiday Inn. Thank you for your service.
I would have loved to have a microwave in the rooms that we occupied but besides that everything was perfect.
May 10, 2013
Rated 5.0 out of 5.0 by ChicoDusty35 Great hotel
The wife and I came to Phoenix for a little vacation and stayed here. Staff at check in and check out were very nice, and even gave us dinner suggestions. Our room was very nice and the view was not bad. Breakfast in the morning was very good, and the bar at night was a nice place to go have a drink. I did not mind parking in the offsite parking garage, but I wish that the door to come in the hotel from that side was a little nicer. The lighting back there was not very good, and as I was swiping my card to enter someone came flying out the door and about wrecked me. Other than that hotel is awesome. Would love to stay here again.
May 9, 2013
Rated 3.0 out of 5.0 by ARMC Parking is not conducive
Need more parking for the hotel that is not underground or far away
May 7, 2013
Rated 4.0 out of 5.0 by JonCH Good location
Room was fine. One big negative- getting airport directions from the young female clerk. 'Go west on I-10'. I still have the note; it's east...and could have been a disaster. A brief visit to 75th Ave was not in the cards. Maybe you should print some maps and have them at the front desk. Lucky to get to the airport on time.
April 25, 2013
Rated 4.0 out of 5.0 by LizCalifornia Room clean and comfy, housekeeping came too early...
Our stay was good, room was clean and comfy, housekeeping came way too early 9am. Upon checking out the front desk wasnt very pleasant he didnt even crack a smile for say thank you. My son had the pool to himself he was disappointed no weight or fitness room. Overall a pleasant stay.
April 10, 2013