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Presidente Santa Fe Mexico

A GIANT RISES AMIDST MAJESTIC VIEWS OF THE MEXICO CITY VALLEY.
Welcome to the Presidente InterContinental Santa Fe Mexico, located in one of the most important business and shopping districts in Mexico City and nine miles from Historic Downtown Mexico City. The iconic 27 storey tower sits as the highest building in Santa Fe, neighboring Fortune 500 companies, the Bancomer Convention Center and one of the largest shopping malls in Latin America: Centro Comercial Santa Fe.

Guest Reviews

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HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    Presidente InterContinental Santa Fe offers a gastronomic adventure of international flavors. Au Pied de Cochon, a classic French bistro with outst...
  • Amenities & Services

    The hotel main amenities include: Fitness Center/Gym open 24 hours; SPA services including Sauna, 24 hour Business Center, Endless Pool, Club Inter...
Presidente Santa Fe Mexico
  • Av. Juan Salvador Agraz : 97
  • Mexico , 05300
  • Mexico
  • Front Desk +52-55-11050170

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Spanish, French

Pet Policy

Contact hotel for details
  • Local Time

    4:40 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service Animals Allowed
    • 2 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 4.5 out of 5 by 35 reviewers.
    Rated 2.0 out of 5.0 by PRESIDENTE SANTA FE MEXICO -Every Day I need to go down to make my room key works - One day I had to call lobby personel asking to change the bedclothes because they forget to do it during the roon cleaning. - The elevator is crazy an unbelievable, apparentelry is so hi tech, but everytime when I need to look for another floor, I need to leave the elevator and wait for another ..... - 40us dllr just for a bottle of water & one candy) , and supposedly I receive one free bottle of water. at leats in other IHG Hotels they alway give a free bottle of water(chicago, DR, NL, Argentina, etc) - the hotel offers a free fruit beverage in the loby but I thing they put the water in the morning and leave there the all day, because in the afternoon the taste of the water is so bad because this beverage needs to ve under refrigeration..... Very bad experiece I will never stay againg in this hotel the price I payed did not deserve what I received and also I will never recoemend this hotel. 24 February 2014
    Rated 1.0 out of 5.0 by Deceiving services - Do not recommend this hotel to anyone Horrible services and staff poor knowledge on hotel policies. A day later after I checked in, the mechanical system of the window blind fell on the floor while housekeeping tasks.. I was not in the room when that happened. However, when I got back at the end of the day, the reception desk had left a courtesy note in the room informing about the incident and that they would need to move me to another room as an apology since the maintenance personnel would need a day to fix the issue and install the blind system back into place. The staff at the front desk clearly indicated that nothing would change as far as the rate goes but 2 days later when I called the front desk to inquiry about other issues I was told that I would be charged an additional fee for having requesting an upgraded. I was so furious of their lack of integrity and deceiving actions. I told them I never requested any upgrade and that it was them who had requested me to move to another rooms there will be plenty of time for their maintenance personnel to repair whatever was needed without having the guest present in the room. Another issue that occurred - had ordered a simple beverage through room service which took over 1 hour. I had assumed they forgot about it since it never arrived within the 20 minutes as promised. As I was preparing to go to bed, room service was knocking on the door, I said it was too late and refused to take the order but was told I still have to pay it regardless. Honestly, this hotel truly disappointed me at all levels. I have been extremely loyal to this brand for almost 20 years but after this experience I decided to explore other options elsewhere. 24 February 2014
    Rated 5.0 out of 5.0 by Great Stay What a fantastic hotel. Great location. Three fantastic restaurants in the hotel, many others within walking distance. Close to the Santa Fe mall. - New - Modern - Clean - Friendly 11 February 2014