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Concierge Photo
Niphar Apamo
Guest Relations Manager

Insider Tips


Dress Code

Naiorbi has typical equatorial climate and cutlural conservertive way of dressing.
A haven in the city, this Nairobi hotel is ideally located for business, close to the Parliament buildings and next to Kenyatta International Convention Centre. Select from a wide range of dining options, including grilled seafood al fresco on a stunning outdoor pool terrace overlooking Uhuru Park. If exploring is your aim, a range of shopping experiences include luxury malls and Masai open air markets, or for a real taste of Africa, visit nearby Nairobi National Park.

Guest Reviews

Authentic Escapes with IHG Special - up to 25% off at all participating hotels & resorts.


  • Restaurant & Lounges

    Bhandini has been a treasure trove of a restaurant for more than 11 years. A melting pot of Indian cuisine featuring breathtaking spices, curries a...
  • Amenities & Services

    Our spa and fitness centre offer the facilities and services you expect, including a gym, sauna, steam room and massages. Our masseuse is one of th...

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
  • City Hall Way
  • Nairobi , 00200
  • Kenya
  • Front Desk +254-20-3200000

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, French

Pet Policy

Contact hotel for details
  • Local Time

    10:04 AM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service Animals Allowed
    • 2 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 4.1 out of 5 by 77 reviewers.
    Rated 5.0 out of 5.0 by Responsive Crew The crew of staff at the Intercontinental, Nairobi was very attentive, friendly and responsive to taking care of the needs of the guests. They always made sure I had enough choices to eat as a vegetarian. They called me several times as an IHG member, to make sure that my stay was going well. The cocktail reception was a very pleasant way for them to interact with guests, please them and also address their concerns. They were very responsive to resolve the issue we had with the internet connection for the meeting we were conducting. As we expressed our disappointment on the poor internet connection, the group was very robust in addressing the issue and made sure we had the internet connection working throughout the meeting and even later on during the rest of our stay. Mercy at the Spa, Mary and Emma at the Salon were amazing. They provided excellent services and were extremently friendly and caring. 28 February 2014
    Rated 4.0 out of 5.0 by Helpful staff I had a wonderful experience with your restaurant staff namely a lady called Carolyn and another whose name I have forgotten. They are/were very courteous and helpful. I also got assistance from an IT trainee (Jacob - not sure if this is the name) who went the extra mile to help me when I was having problems with trying to connect my phone to your wi-fi. This problem went on for days and he had to be called in a number of times to help. Was also helped by a gentleman at the reception who organised an escort to take me to the Catholic church. 25 February 2014
    Rated 5.0 out of 5.0 by Excellent hotel and facilities This hotel was much better than expected. Facilities and internet were superior to any in the area. Staff was very attentive and exceeded our expectation. 24 February 2014