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Insider Tips


Dress Code

Naiorbi has typical equatorial climate and cutlural conservertive way of dressing.
A haven in the city, this Nairobi hotel is ideally located for business, close to the Parliament buildings and next to Kenyatta International Convention Centre. Select from a wide range of dining options, including grilled seafood al fresco on a stunning outdoor pool terrace overlooking Uhuru Park. If exploring is your aim, a range of shopping experiences include luxury malls and Masai open air markets, or for a real taste of Africa, visit nearby Nairobi National Park.

Guest Reviews

Embark on an unforgettable journey and enjoy special offer up to 25% off room rates when you stay at all participating IHG hotels & resorts.


  • Restaurant & Lounges

    Bhandini has been a treasure trove of a restaurant for more than 11 years. A melting pot of Indian cuisine featuring breathtaking spices, curries a...
  • Amenities & Services

    Our spa and fitness centre offer the facilities and services you expect, including a gym, sauna, steam room and massages. Our masseuse is one of th...

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
  • City Hall Way
  • Nairobi , 00200
  • Kenya
  • Front Desk +254-20-3200000

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, French

Pet Policy

Contact hotel for details
  • Local Time

    7:54 AM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available
    • Evening Reception Desk Open


    • US Dollar $ (USD)


    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 4.2 out of 5 by 160 reviewers.
    Rated 2.0 out of 5.0 by For a high end hotel, needs some help. We were looking forward to our stay at the Intercontinental in Nairobi, but there were so many glitches, not sure would recommend this hotel. The staff needs to be better educated. While they were extremely friendly, many mistakes were made that could have been corrected if the staff communicated better to the guests. Also, we were charged for four breakfasts one day, when we only, of course, had two. The other two breakfasts totaled over $100 and I caught the mistake as the staff just asked us to sign the bill. It took quite an effort to correct the error when it seemed so logical to us. Who eats four breakfasts? Staff were very nice, especially the servers in the Terrace Room, but they need more help in assisting guests. 11 August 2014
    Rated 5.0 out of 5.0 by Everything for business needs Been going here for many years, very conveniently located in the center of Nairobi. Staff very friendly and efficient, even the maid remembers your name. Ideal for business travelers. Best security of any of the hotels, perhaps a bit of a prison from the outside with the tall metal gates, but I prefer it that way, feels safe. Fantastic Indian restaurant down stairs. Club Lounge is excellent and club rooms have everything you need in the room. 11 August 2014
    Rated 4.0 out of 5.0 My Review Comfortable Bed, Good room amenities. For a city like Nairobi, safety (especially for travelers) is a concern, the hotel's safety and security measures make you feel safe and secure. Any one visiting you at the hotel will face a problem parking the car as the hotel is renting the parking spaces to other people and businesses. I was with someone who needed to park their car to join me for lunch at the hotel and it wasn't a convenient experience at all. At check-in and Check-Out time there was no receptionist at the IHG Club Desk. At check-in that was not a problem as I was the only person at the reception, but on Check-Out, despite waiting and asking where the IHG Club receptionist is, no one showed up. I had to wait till the Queue of a tourists group have all checked out to be able to check out. The Hotel House Keeping confused my Duty Free Bag (which had my used clothes) with a Laundry Bag and decided on their own to take it to Laundry Service. I got my things back at the end and the hotel canceled the Laundry Service charges, but I believe this shouldn't have happened in the first place. 10 August 2014