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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    92%
    Recommend This Property

    Overall Experience

    4.5

    based on 395 reviews
    92%
    Recommend This Property

    Ratings Breakdown

    395reviews

    • 5 Stars
      259
    • 4 Stars
      94
    • 3 Stars
      20
    • 2 Stars
      15
    • 1 Stars
      7

    Comfort

    By

    July 22, 2017

    Nice rooms and kitchen. Comfortable accommodations

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    Great Hotel

    By

    July 20, 2017

    It was great all around. From the front desk to the room to the bed including the area.

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    Great visit

    By

    July 19, 2017

    platinumelite

    Thanks again for another great stay! Super dog friendly location and great hotel overall.

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    T

    By

    July 17, 2017

    Good hotel. A little pricy. Hallways stink. Ice cream was melted and refrozen.

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    Great Expereince

    By

    July 14, 2017

    platinumelite

    Nice place to stay, and very responsive to the needs of guest

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    Staff is great; everything I need is available.

    By

    July 13, 2017

    platinumelite

    It was great that some of the staff remembered me from previous visits. Front desk was very efficient and friendly.
    There is a thoughtfulness to the amenities available, all the things I needed to get me ready to go the next day. I have a couple of times during my various stays wish there was an ATM machine available at the hotel.

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    Visiting Grandchildren

    By

    July 13, 2017

    club

    We were in Austin to visit our Daughter's Family. They just moved there this month. We had never stayed in Austin before and we were traveling with our dog. When deciding where to stay I thought of the several other Candlewood Suites we have stayed in on trips. We quickly checked to see where the nearest one was to our family and headed there for the weekend. As usual my husband and I and our dog were welcomed warmly and were soon settled in for a pleasant stay.

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    Great stay

    By

    July 12, 2017

    club

    Enjoyed my time at your hotel , very friendly , and safe. I will definetly stay again and more often

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    服務一流

    By

    July 10, 2017

    club

    當我在淩晨4:30抵達candlewood suite,櫃台人員讓我提早check in,使得我可以得到很好的休息,另外住宿期間,浴室水龍頭壞了,她們也立刻做了處理,讓我換了一間房間,這一切服務,讓我有非常美好的體驗

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    Great suite hotel

    By

    July 08, 2017

    platinumelite

    I stayed for 6 night The positive side is it has a great location and the staff was friendly and helpful The room are good size. The negative side is it don't have king size bed and the mattress is kind of soft. There were two of us and we ended up sleep separately My wife slept in the sofa bed and I slept in the bedroom There is no hand lotion and they only cleaned the room once a week I stayed for 6 night and I had to go to the front desk to ask for additional soap. I do wish they will clean the room every 3 or 4 days or at least replace the toiletries which will made our stay more pleasant.

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    Good Stay

    By

    July 08, 2017

    club

    Room was as expected. Staff pleasant. Good Stay. Would recommend for both short and long stays.

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    Above average

    By

    July 05, 2017

    club

    Loved the building and the area. The room was very nice as very well comfy!

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