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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
78%
Recommend This Property

Overall Experience

4.1

based on 1545 reviews
78%
Recommend This Property

Ratings Breakdown

1545reviews

  • 5 Stars
    622
  • 4 Stars
    599
  • 3 Stars
    198
  • 2 Stars
    77
  • 1 Stars
    49

服务品质很不错

By

July 23, 2017

platinumelite

虽然是老的饭店的,硬件普遍落后,但服务品质很不错,加上地段很好,靠近故宫,所以还是不错的选择,作为旅游住宿选择的话,很不错。

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床铺舒适,服务也很不错

By

July 22, 2017

club

为什么给了不太好的评价,主要原因是当天晚上有很多蚊子在客房内,叮咬很难受,花露水喷了才有所缓解,因为睡眠不太好,稍微影响到了第二天的行程,对此我有些不太满意。
早餐品种多样也很好吃,前台的服务也很不错这点让入住的客人感到很舒心

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交通便利,离商业区近。

By

July 22, 2017

交通便利,离商业区近,直接步行可至王府井购物区,附近有很多美味的餐厅。酒店服务员非常友善,并免费升级成商务套房。酒店早餐稍微不够丰富。

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客房安静

By

July 20, 2017

club

由于我入住房间不邻马路,因此非常安静,大堂吧也不错,就是早餐差了点,品种种类不够丰富,服务人员垂头丧气,尤其面档制作人员态度极差

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舒适

By

July 19, 2017

7月14日負責清潔201房間的員工, 細心體貼, 值得表揚。房間照明充足. 舒适整潔。鄰近王俯井,尚算方便。

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Great stay

By

July 18, 2017

club

Comfortable bed and great service. Great location for tour and shopping. English spoken hotel staffs are very helpful. This hotel highly recommended.

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环境优雅 整洁程度一般

By

July 17, 2017

客房527入住 浴缸内壁粘腻,505入住电视柜上有污渍未清洁干净。酒店整体环境优雅,西餐厅酒廊及行政酒廊服务完美。

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前台服务质素低

By

July 16, 2017

已经两次入住酒店 前台服务全程黑脸 无任何面部表情 入住登记速度慢 第一次入住时酒店饭卡未制作好 导致上下楼两趟

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床铺舒适,服务一般,硬件老化

By

July 16, 2017

club

床铺很舒适,枕头舒服;
房间硬件老化严重,空调制冷缓慢;
洗手盘排水不良;
洗澡淋浴排水不良;
前台办理入住效率不高;
旋转门速度过快,容易卡到人;

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地理位置优越,服务尚需改善;

By

July 16, 2017

这次去北京是带父母过去逛逛,所以就定了王府井附近的皇冠假日,后来证明没有选错地方;
首先酒店位置很好,就在王府井步行街附近,酒店周边公交地铁十分方便,到天安门,北海公园,故宫,水立方等地均有车直达,去看升旗也有夜宵线公交车做,酒店周边生活餐饮设置也很完善;
尽管入住时发生了一些插曲,但前台经理给予了妥善解决,希望以后不再发生类似的事情;
下次过来还会入住;

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设施比较老,性价比低

By

July 14, 2017

club

房间真的太小了,而且设施老旧。没办法连上网络!服务态度也是一般般,好像不够热情。而且大厅的温度不够低,夏天太热了。总之不是一次比较好的体验。不会再入住。

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老酒店了

By

July 14, 2017

这是个老酒店了,地理位置非常好,但对于设施就不能要求太高,游泳池特别的小,在附近办事或出游,可以偶尔住一下

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