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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 543 reviews
89%
Recommend This Property

Ratings Breakdown

543reviews

  • 5 Stars
    348
  • 4 Stars
    110
  • 3 Stars
    37
  • 2 Stars
    32
  • 1 Stars
    16

Overall living area and great service

By

July 07, 2016

club

We have stayed in the, now Carter room, in the past and have enjoyed a holiday weekend with our children. We reserve our suite, the room adjoining our suite and the room across the hall from the main entrance to our suite and enjoyed a very semi-private atmosphere for the entire family. We enjoyed the large spacious area and large TV for the children. The kitchen area complimented our stay as we had 1 baby and 3 children under 10 with 6 adults. It was a very enjoyable stay.

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Great staff

By

July 04, 2016

club

Everything was great!!! in the hotel. The only item that needs to be changed is the smoking should not be allowed as you walk in to the hotel. Move the smoking area away from front doors!!!!!

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Great Hotel and staff

By

June 30, 2016

The lady at the front desk was very helpful. She told me that I have stayed at this hotel thirty nights. I was upgraded to a Suite. If I had my family with me, we could have had stayed all week, as the suite was so big. I was going to go out to eat, but decided to stay in, and eat at the bar. The server was very polite. The food for dinner and breakfast was very good for a hotel.

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Courteous and pleasant

By

June 29, 2016

Helpful and courteous even when I booked wrong date on the road during an unplanned stop because of traffic and construction delays - honored price and room when I arrived.

Thanks

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Awesome Banquet Rooms for Private Parties

By

June 29, 2016

Hospitality was wonderful for my husband's 60th Birthday Party. The food was excellent and the room's lighting and space was perfect for the 70's Surprise Birthday Party.

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Comfortable bed and great service.

By

June 27, 2016

I enjoyed the convenience, comfort and friendly service.

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Came through at the last minute

By

June 27, 2016

The Crowne Plaza was able to accommodate a last minute request for rooms due to accommodations falling through for one of my officers during a training. We have used the Crowne Plaza on several occasions, as it is convenient, safe, and a good value for our department. They are my preferred choice when booking rooms for events in Central Arkansas.

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Great service from Staff

By

June 26, 2016

platinumelite

Very friendly staff at front desk and in restaurant. Nice breakfast buffet. Shuttle service was awesome. Thanks, Ben!

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Very nice!

By

June 25, 2016

Very nice, hotel room did not smell like Russia. I like business center, it allowed me to fax important papers to the motherland.

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Excellent value and courteous staff

By

June 22, 2016

My daughter and I thoroughly enjoyed our stay, the room was perfect and we were able to rest well for our busy day of college orientation. We were also able to enjoy a wonderful breakfast on our way out.

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Disappointed

By

June 17, 2016

club

Uncomfortable bed, dirty bathroom, over priced for the quality of the room, and a huge disappointment. I've stayed at an older property up the street and the room was clean and remodeled.

Posted byHotelStaff
June 21, 2016
Thank you for taking time to tell us about your stay. Please accept my apology for your disappointing experience. We listen to what our customers have to say and we appreciate your feedback. We are always looking for ways to improve. Please consider being our guest again so we may have the opportunity to provide you with the quality experience that is our hallmark.
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Quality of rest

By

June 14, 2016

club

Bothered a bit by noise level of the AC unit. Unit was loud, could even hear units from other rooms.

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