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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.6

based on 1350 reviews
92%
Recommend This Property

Ratings Breakdown

1350reviews

  • 5 Stars
    901
  • 4 Stars
    350
  • 3 Stars
    64
  • 2 Stars
    19
  • 1 Stars
    16

Great

By

February 26, 2020

5 star service and property
Excellent staff
Great hotel
Great food
Everything excellent

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Andy

By

February 03, 2020

Strongly recommend this hotel! Best Crown Plaze I have ever stayed

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Great location and Hospitality

By

January 29, 2020

club

Crown plaza is located at a very nice calm location.
After having a good food at one of the restaurant in the hotel you an go for a nice evening walk in Chinese locality.
Many options close to hotel for food and daily shopping.
Connectivity is good with metro close by.
Friday dinner with Hotpot is absolutely great and need to be tried.

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Altes Hotel

By

January 26, 2020

Schlechte Heizung im Zimmer bei kalten Temperaturen, schwer das Zimmer warm zu kriegen. Zudem fieser Kanal-Geruch aus den Abflüssen.

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一如預期佳

By

January 26, 2020

接待與退房櫃台服務親切良好
禮遇服務到位
就客房設施稍老舊些

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Thank you!

By

January 23, 2020

club

排水口の臭いがかなり気になったので、改善をしてほしい。 それ以外は 問題はなく 気持ちよく過ごせた。

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Good value

By

January 22, 2020

Good value at the moment. The staff are very friendly and helpful.

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Good Service

By

January 20, 2020

platinumelite

Service is good. Nice people, excellent team. Nice room, comfortable bed.

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Need upgrading

By

January 13, 2020

1. hotel need to be refresh as it is showing signs of aging that does not commensurate with a 5-start hotel
2. Please make more effort ro retain olld staff as it seems that turnover is high and staff shortages is quite obvious

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Gutes Hotel mit super Frühstück

By

January 13, 2020

club

Gute Lage, gute Verkehrsanbindung, tolles sehr reichhaltiges Frühstück.
In der Umgebung gute Möglichkeiten etwas zu entdecken oder zu essen.

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Too HOT TO SLEEP - NO A/C

By

January 10, 2020

No relief offered. Hotel had turned off AC because it was now winter. However these days were over 25 C.

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Comfortable bed and great breakfast

By

January 07, 2020

platinumelite

Wonderful variety of food selection in buffet breakfast. Best hotel in the Waigaoqiao district, IMO.

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