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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.6

based on 1322 reviews
92%
Recommend This Property

Ratings Breakdown

1322reviews

  • 5 Stars
    883
  • 4 Stars
    342
  • 3 Stars
    62
  • 2 Stars
    19
  • 1 Stars
    16

Really Good Standard Hotel for Business

By

November 15, 2019

club

Really good hotel for business trip. Facilities, rooms, etc. are really good standard.
The hotel is quite outside of the city zone, but good for the free-trade zone.

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いつも利用しています

By

November 14, 2019

club

いつも上海へ出張する際に使用しています。満足いく滞在でしたが、使い捨てのアメニティーが 市の方針で無くなっており、 それを知らずに宿泊したので 少し不便でした。

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部屋とスタッフ

By

November 14, 2019

platinumelite

部屋は奇麗になっていて、静かで快適に過ごせた。
ただスタッフに日本語が出来るスタッフがいれば、より快適に過ごせると思う。

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Friendly Staffs

By

November 12, 2019

It is an enjoyable stay with friendly staffs from front desk to club lounge.

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Great hospitality

By

November 11, 2019

club

The staff takes ownership on treating you the best. Good part, sometimes they offer you more services than what is their defined ones.... Exceeded expectations

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Air Conditioner

By

November 09, 2019

I come from a much cool region. The air was not working mostly due to them being turn off since the cooler season was now in Pudong. However this was warmer then the area I am from. They could not get the air turned on for just my room. They did however allow my windows to open which was even better. Fresh air.

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バスルーム

By

November 07, 2019

club

もう少し、バスタブと、シャワーの配列がよいと更に、使い易い。
バスタブを使って、その後、シャワーに行きにくい。シャワーの部屋が狭い。

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最舒心的一次入住

By

November 04, 2019

platinumelite

因为第一次的服务很好,以及酒店周边比较安静所以第二次同样选择了入住外高桥皇冠假日酒店,再一次体验感满分,到店的时候客户经理Lilly已在等候,很快办理了入住,Lilly还超贴心地帮忙升级了行政套房并送了个超级可爱的小保温杯,礼宾部的小伙子也提前将我的所有快递提前准备好,到了房间的时候发现有个可爱的服务员姑娘还画了个萌萌的画在纸上,并且写了欢迎卡片。Happy hours的饭菜也很合胃口,尤其是蘑菇鸡汤,感觉是我从小到大喝过最好喝的,一下子喝了四大碗。
总是被各种细节感动,男朋友说下次去上海的时候一定要一起体验下。

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Good stay

By

October 29, 2019

platinumelite

When I stay at Crown Plaza hotel Pudong, every staffs are kind to me and enjoy my relaxed time. I got cold during my stay because every room of air conditioner does not work because of the government strategy to save energy, I thought it is better for guests to let them know it still does not work. Or you will make more guests to catch cold during the stay who believes it works and keep it on.

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friendly staff, superb service

By

October 29, 2019

platinumelite

I was greeted by the reception in a friendly manner, regardless of my late mid-night arrival. The girls, Tanny and Lily if I remember correctly, in the executive lounge are super nice and helpful.

The washroom is a bit tiny but acceptably clean. The gym and swimming pool were close for maintenance that's a bit disappointing. Overall this is a nice hotel that worth coming back again.

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Good Service

By

October 28, 2019

platinumelite

Good location. Excellent service.

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business trip

By

October 25, 2019

Nice ambiente and polite staff. I recommend Lilly from Club Floor and Cindy from plaza bar.

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