Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.2

based on 965 reviews
87%
Recommend This Property

Ratings Breakdown

965reviews

  • 5 Stars
    539
  • 4 Stars
    239
  • 3 Stars
    96
  • 2 Stars
    51
  • 1 Stars
    40

Great service and IHG status recognition but very outdated

By

July 19, 2017

platinumelite

Was greeted warmly and status was recognized and preferences and upgrades were honored. But the room was old and outdated had a very bad smell and was musty and probably moldy found dirt and hair and bathroom was not clean and the shades did not block out the sunlight properly The hotel was very loud as well big parties and alot of noise

Read More
Read Less

Property great, morning F&B terrible

By

July 18, 2017

I hate to even rate this stay, but the hotel itself was great, very clean, very comfortable. Most staff excellent. Breakfast staff and restaurant manager were the absolute worst I have ever experienced, anywhere, hospitality or not. Left hungry and embarassed. Very unprofessional staff, couldnt even tell you how the food was because there wasnt an opportunity to finish. The service was that bad.

Read More
Read Less

The Bed Service Food. and Decor

By

July 17, 2017

club

The bed was huge and so comfortable. I have herniated disc in my lower back and neck...I forgot my personalized pillows but didn't need them; you pillows were awesome.

The service was awesome; everyone was professional and courteous friendly personable and very efficient. Excellent service.

The Food was delicious and plentiful. The restaurant staff was great and very attentive. The hotel restaurant was very clean and spacious to accommodate the guest and I loved that.

The décor was beautiful and made me feel very much at home. I came back home with a real sense of peace and that is a plus in my book.

Read More
Read Less

Great

By

July 17, 2017

My review is that we enjoyed our stay with the hotel I don't expect to go back anytime soon due to the fact that the funeral was the passing of our granny so I enjoy the area the last few times and if I do come back it will be for a church trip

Read More
Read Less

Great Hotel

By

July 14, 2017

club

Cost, Location.. All good.

The only downside is that the rooms are pretty noisy.. CP need to seal the doors off.. You can hear everything outside when people get out lift or close doors.

thats my only suggestion

other than that.. great.

Read More
Read Less

Experience

By

July 14, 2017

club

It was a great experience it lived up to all expectations.

Read More
Read Less

Excellent place to stay

By

July 14, 2017

Excellent facility. Clean, comfortable and nicely furnished rooms. Excellent location with plenty to do within walking distance. Staff members were always polite, attentive and willing to assist in any way they could.

Read More
Read Less

Great stay

By

July 14, 2017

Your survey is too long. If you want more responses then shorten it up. Most people are too busy for all this

Read More
Read Less

Hotel

By

July 09, 2017

club

Great hotel and cleanliness minus the breakfast staff kady

Read More
Read Less

Crowne

By

July 07, 2017

Had an amazing time!! Staff was very professional and pleasant.

Read More
Read Less

Fantastic EVERYTHING!

By

July 07, 2017

This hotel was amazing. I booked a two-bedroom suite for the night before my wedding, and they made it simple by booking one of the connecting rooms for my husband and me the night of the wedding. In addition, I got ready at the hotel with my bridesmaids, had my room block on-site, and hosted a breakfast for overnight guests the day after the wedding. There was a LOT going on! And I have to say that everything where the hotel was concerned was PERFECT. The service was fantastic. The rooms were spotless and beautiful. And everyone went above and beyond to make sure I had everything I needed.

Read More
Read Less

Better than acceptable

By

July 04, 2017

club

Overall met my expectations. Bed was comfy. Heating/air is outdated. Bathroom was in need of remodel. Poor lighting, tiles missing and so-so shower. Hard to get an even comfortable temp in the room. Breakfast and dinner were both pretty good. Prices typical. Staff was great.

Read More
Read Less