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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
77%
推荐此酒店

整体体验

4

基于 2340 评论
77%
推荐此酒店

Ratings Breakdown

2340评论

  • 5 星级
    1118
  • 4 星级
    546
  • 3 星级
    299
  • 2 星级
    196
  • 1 星级
    181

Good Location, Decent Hotel

By

2020 四月 01

Great location if you want to walk to Universal Studios. But otherwise just ok. Rooms/hallways need updating. No free breakfast. The gift shop leaves much to be desired. However the pool was ok, but behind the building so it didn't get much sunlight. Not bad, just nothing special.

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Great Location, Not great Service...

By

2020 四月 01

The room, building, shuttle, restaurant, and location we're great... Service not so much, we needed towels and sheets for pull out couch, waited an hour before I just walked down and got them myself... Not a big deal but they told me they were bringing them right away... Pool had no towels, I walked to the front desk wet and requested towels, they told me they would bring some, walked back wet with no towel, they brought 4 towels after about 45min there were other people at the pool so we ended up using 2 of the towels for my family of 5....

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Great service and accommodations.

By

2020 四月 01

club

Very clean and helpful staff. Many transportation options available. If you need anything the staff is always available to help.

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Decent for the price

By

2020 三月 25

We had to call for towels twice since no one ever came to clean our room. We wound up gathering all the trash ourselves and putting our dirty towels outside the door and called for more. The staff did arrive promptly to bring us towels on both occasions of us asking. The front desk was very nice but they took my phone number upon arrival and told us they would get the room ready ASAP and call us but never did. When we went back to check in there were different people at the front desk and they were not tracking anything about it! The day of checkout the front desk was super nice and allowed us to have a late checkout.... but housekeepers showed up prior to the normal checkout time!! The room definitely needs to be updated... the carpet had tons of burn holes and just looked terrible...both showers leaked BADLY (reason we needed multiple towels) but all in all for the price we paid for the 2 bedroom suite it was fine!

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Many cockroaches in our room

By

2020 三月 22

Lobby/Entrance is nice. Staff is friendly and welcoming however once you are in the hallways to your room the carpet, walls, door frames are very dirty and not maintained. Our room had many cockroaches in and around the cupboards. Made me feel very uncomfortable.

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Holiday INN

By

2020 三月 20

You get what you paid for. Parking is far. No one helped me bring in my bags and I was alone with a toddler, and no one offered to help me go up to the 7th floor with all my bags. The floors in the room made the room smelled bad the bathroom was small. The beds where comfortable and the staff where nice just not around to be seen. You get food from TGI which is nice because it tasted good and their staff was pleasant. Pool area was nice so is the backyard patio nice and relaxing. Room service didn’t start cleaning till 3 which I found kind of late. The rooms and elevators where dark. It’s a cheap stay so good price but not great amenities.

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Excelente ubicación pero ....

By

2020 三月 19

La ubicación es excelente, pero el hotel necesita renovación
Ejemplos, los toma corrientes no funcionan todos, teníamos que desenchufar lámparas o radio reloj para poder cargar el celular.
Las camas son un poco angostas aunque la habitación es grande.
La iluminación es solo con lámparas, y es bastante pobre.
No hay desayunador en el hotel, te mandan al Friday’s que está al lado, a precios que no son acordes.

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Relajación

By

2020 三月 19

Este hotel está diseñado para que la familia la pase bien y se pueda relajar sin tener que salir del hotel. Excelente hotel recomendado 100%

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Suite needs cleaning and upgrading

By

2020 三月 19

The staff was super nice and very welcoming. When I checked in I was upgraded to a suite without any additional cost. The suite left little to be desired. We had a view of the trash bins and staff taking their smoking breaks. The carpet had a lot of visible staining on them. The hinges on the doors were coated with dust. The beds were nice and the fact that it had a microwave, utensils, dishwasher, dishes, and a full size fridge in the living room was impressive, although those appliances were a bit old.

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Ótima localização e funcionários simpáticos.

By

2020 三月 18

club

O hotel, de modo geral, atende bem as expectativas para quem deseja visitar os Parques de Orlando, especialmente o da Universal. As dependências são um pouco escuras e o mobiliário antigo, mas as suítes são muito espaçosas. A localização dele é um diferencial. Pertinho do shopping, Outlet, Walgreen etc. Dá para ir à pé na Universal.

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Great Visit

By

2020 三月 18

club

I enjoyed my stay at this property very much. It was conveniently located to universal studios Orlando. I was able to be in the park in under 15 minutes after leaving the hotel. They also offer shuttles at different points in the day that can make it even easier to get to the parks!

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A good price for the night.

By

2020 三月 17

club

When checking in was pushed to buy points. The person selling points was rude. The room size was great we stayed in a 2 bedroom suite. Furniture is the room was worn and carpet was old. However the bed was comfortable and checking in at the front desk was great. I would stay again.

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