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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
77%
推荐此酒店

整体体验

4

基于 2245 评论
77%
推荐此酒店

Ratings Breakdown

2245评论

  • 5 星级
    1082
  • 4 星级
    526
  • 3 星级
    280
  • 2 星级
    190
  • 1 星级
    167

Great

By

2019 十二月 21

club

As always IHG Rocks. Very clean and so kind personnel working for you. Including the text from the host after check in making sure everything is ok.

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Family Trip

By

2019 十二月 21

platinumelite

Had a great time at Universal the stay was great. The manager on duty was great to care of any issues and was very professional.

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Deu, very, very old hotel

By

2019 十二月 19

platinumelite

They really need an update, headboard of our bed was falling apart and fake leather was piling off all over - looks very nasty
Bed was very uncomfortable

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COMFORTABLE BED HOTEL CLOSE TO UNIVERSAL STUDIOS

By

2019 十二月 19

club

noise from the busy road if you are at front of the hotel the curtains do not close properly and are not long enough so you need clothes pegs to keep out the sunlight and towels on the window ledge the sound proofing between rooms is poor so if you have inconsiderate neighbours you will not sleep very well the rooms could do with an update a little bit tired compared to 4 star hotels in the UK

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Great For Price

By

2019 十二月 18

Good location and nice place for the money. Rooms are spacious but a little dark.

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Atención de limpieza deficiente

By

2019 十二月 18

Mi estadía de 10 días fue opacada por el negligente servicio a la habitación. No colocaban jabón de baño, papel higiénico, suficientes toallas y las sábanas no fueron cambiadas a pesar que una estaba manchada. Había que llamar todos los días a Recepción para que Paolo (empleado muy atento) nos llevara lo necesario.

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Ok

By

2019 十二月 16

club

We had a dog next to us that barked all night. Did not sleep well due to this. I love animals but not in a hotel.

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Completely Unacceptable for a Holiday Inn

By

2019 十二月 13

platinumelite

I travel at least 20 weeks/year for work and additional weeks for leisure. My hotel experience is vast.
Staff were responsive with supplying extra coffee packs.
Spoke with management about several major issues: sanitation, condition of room, plumbing, fixtures, etc. I was promised compensation to make this right on my IHG Rewards Club-moving me from one member level to the next. This appears to not yet have taken place. It's been a week. Maybe it takes longer than a week.

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Do not stay here

By

2019 十二月 13

club

My family and I stayed at this Holiday Inn property 08Dec19 - 11Dec19. We chose it because it was OK during our Orlando visit in 2015. I complement the hotel staff - they are great. The hotel itself is very poor. You can't control the room temperature. Our shower wouldn't stop running. After it was fixed, we couldn't get a warm shower. The hallways smell bad. It appears that Holiday Inn has lower the standards here too much.

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Nice location

By

2019 十二月 13

club

Staff is not helpful. They are tired, maybe over worked and don’t care.

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Horrible

By

2019 十二月 11

I have become a loyal holiday inn guest. As such, I relied on the brand to vet this hotel as I have had great experiences in the past.

This hotel is ancient, dirty, and desperately needs a face lift. Our shower didn’t work, Stains all over the carpet, air felt moldy, carpet felt damp, popcorn ceilings, matted linens. We didn’t even have two bars of soap in our two bedroom suite.

This really hampered our stay and Now I cannot rely
On the “brand” as a vetting tool. Too bad. Stay away.

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Housekeeping

By

2019 十二月 11

I left my room at 10:30 am and upon my return at 2:30 my room had not been serviced. I had a business dinner which required me getting cleaned up early and didn't have clean towels so called front desk and asked if housekeeping could come an clean my room, was told they would send someone right away. Forty minutes later I called the front desk again and was told they didn't know I wanted service immediately. When housekeeping finally did arrive there wasn't time for them to be in the room so I asked for clean towels and had o other service.

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