 Guest Reviews
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87%
Recommend This Property
Overall Experience 4.3
87%
Recommend This Property
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Open Gallery
NICE HOTEL CHECK IN STAFF NOT SO GREAT
ByVerm
27 February 2020
This is our third stay at this hotel it is very convenient to many great places to eat, drink and shop.
This stay our room was in the building further from the entrance and we loved it, the bed was so comfortable that we didn’t want to get up, the room was large and quiet. It is so much nicer then the other side (I wish I knew if the 2 buildings had names so I could recommend this one instead of the other side that is noisy and not so comfortable.)
Our check in did not go so well. My husband gave his ID, credit card and IHG # to the woman at the desk then left me to finish while he went to take care of our luggage.
The woman then handed me a paper to sign that had my address, another persons name and last 4 of their credit card, when I pointed this out she told me we must have given her the wrong name even though she was holding our drivers license, plus it was our address. (I took a picture of the bill and will include that in this review).
We checked in but I must say I was very nervous that she may be giving my credit card and personal information to another person.
Wonderful Stay!
ByAmelia’s Mom
27 February 2020
We came for a business opportunity for my daughter. This hotel was wonderful! Everything was clean and comfortable. The staff was fantastic. I couldn’t have asked for better!
Can be better
ByDani
26 February 2020
Old hotel that should be ok if you are just for one or two nights without family or kids.
last night in LA
Byashley
25 February 2020
we came for vaction and this was our last night in LA. the room was nice and quiet. we had a view and the staff was nice.
Excellent all around, especially the staff
ByAmyCAG
24 February 2020
I normally have a hard time getting any rest in a hotel, but everything was so nice, clean, quiet, comfy and pleasant that the stay was a joy! I can't say enough about the restaurant and bar staff. They were exceptional!
Comfortable and Convenient
Byme2020
23 February 2020
It's in a perfect location. Fantastic view of the mountains from the 18th floor lounge. Food is good. Restaurants and shops at your convenience just up the street. I found the beds comfortable, the staff friendly and helpful, but the bathroom especially the shower needs a little bit of a rethink. And there needs to be a little more of a concerted effort to find a way to stop people smoking on the premises or the smell transferring to other rooms. The staff was quick to rid the bathroom of the smell - but it would only return when someone would smoke again. All in all though, a good stay.
Rexation at its finest
ByKO203
21 February 2020
Location, location, location... very central to alot of things. The rooms are warm and inviting. should have a great time there... you definitely will get the quality for your money considering this is in Los Angeles.
My.
ByJoey
19 February 2020
I enjoyed my stay at Holiday Inn Burbank. The cleanliness of the room and toilet made me feel relaxed
Great Stay for Business Trip
Bywestsww
19 February 2020
Good location to get around SoCal. Nice area, good room, several decent restaurants nearby. Staff was great!
Another stay in Burbank
Bybkrjo
16 February 2020
This is one of the few visits that I have had issues with the room. I arrived late in the evening (my body time was 2 a.m.) so I was not have the energy to go back and complain on my room. I will be coming back again in the future and will again come to this facility. It is hoped that the next experience will be better.
Comfortable and good restaurants on site.
ByEliza
15 February 2020
It was a very short staff but rooms were comfortable and service good. Could not find and ice machine and could not reach anyone from the room phone.
Clean room
ByZerotios
14 February 2020
It was cold & windy inside our room. Call front desk she said that all the rooms where the same , front desk lady said it wouldn't make sense to move us to another room. Inside our room it was whistling all night. I do understand that it was windy but something was wrong with the window. The next morning the front desk lady didn't even apologize wow !!!